Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Outstanding Service
December 15, 2025
Overall rating

Outstanding Service. Very knowledgeable and friendly. He answered all my questions and provided some helpful hints.

Daniel W,

San Diego, CA
On
December 15, 2025
Overall rating

Repair technician was on time. Explained the problem and fixed it. We turned on the dryer and it is working now. Thank you

Kim P,

Jersey City, NJ
Refrigerator repair
December 15, 2025
Overall rating

Sean did a good job cleaning up a very stinky mess that was in the back of my refrigerator! He was very friendly and personable

Sherry M,

Hastings, MN
Dryer repair
December 15, 2025
Overall rating

He was professional, timely, and knowledgeable, resolved my issue quickly!

Alexandra W,

Shreveport, LA
Awesome Job
December 15, 2025
Overall rating

Excellent customer service. He went above and beyond to help.

Marcy C,

Edgewood, MD
Owner
December 15, 2025
Overall rating

Andrew was very professional and friendly. He got the job done quickly and honestly.

Susan K,

Effort, PA
Samsung Ice maker repair
December 15, 2025
Overall rating

Martin is Great. He's worked on 2 of my appliances to date, and has resolved the issue in a timely manner both times.

Daniel G,

Goliad, TX
Washer fix
December 15, 2025
Overall rating

Very efficient, did good work, in a timely manner, knowledgeable.

Jennifer J,

Taylorsville, NC
Refrigerators
December 15, 2025
Overall rating

Excellent service. He arrived on time , kept area clean, and explained clearly the issue at hand.

Carmen C,

San Juan, PR
He did call great job fixing the dryer
December 14, 2025
Overall rating

We do not like using the A-I service scheduling. It is very frustrating to not be able to speak with a live agent, especially that you can't describe the issue that needs fixing when none of the categories are really right. Also getting rescheduled halfway through the day when you had to make arrangements to have someone at your home waiting for the technician to arrive.

Greg P,

Yates City, IL