Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Jonathan
December 26, 2025
Overall rating

Jonathan was very professional, he let me know exactly what was wrong with our washing machine. He took the time to explain was not in a rush like others. Thank you Jonathan for taking the time to help courteous and helpful.

Minerva T,

Corpus Christi, TX
Enrique is FANTASTIC
December 26, 2025
Overall rating

Love Enrique! Your interactive online system is the worst I've experienced. You have no call center to speak of. If your technician was not so professional I would drop you in a heartbeat. Cannot stand your support system....it kept telling me yo choose another service day due yo art back order then your system would select the same date they told me yo change....sad

David W,

Rch Cucamonga, CA
Service
December 26, 2025
Overall rating

Brandon A was very helpful, knowledgeable, and courteous. I would recommend Brandon A for service.

Susan F,

Paris, TN
Range repair
December 26, 2025
Overall rating

He always does a great job. Very professional and knowledgeable. Always excellent service

Donald B,

Pittsburg, MO
Timely knowledge efficient
December 26, 2025
Overall rating

Bob did an excellent job diagnosing the problem and repairing the oven.

James G,

Champaign, IL
Kevin did a great job
December 26, 2025
Overall rating

Kevin did a great job and was on time today

Lucy W,

Macon, GA
Excellent
December 26, 2025
Overall rating

Always a pleasure to work with and Mike is very professional

Mary S,

Bartonville, IL
Refrigerator
December 26, 2025
Overall rating

Awesome. Great job by the tech really good with his job

Collin L,

French Settlement, LA
Samsung refrigerator repair
December 26, 2025
Overall rating

Both the first tech and second who installed the defective part were were knowledgeable and friendly. They didn't mind answering my technical questions about the refrigerator. I would give both technicians an exception rating. Keep up the great work!

Hugh M,

Circleville, OH
Washer repair
December 26, 2025
Overall rating

Your technician was very knowledgeable and did the job well.

Waldemar R,

Topeka, KS