Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Fast and friendly
December 31, 2025
Overall rating

Eli came and quickly diagnosed the issue woth my dryer. When the parts came in, he got them installed without issue. He is knowledgeable, friendly, and helpful.

Lonnie B,

Bella Vista, AR
Super responsive technician!!
December 31, 2025
Overall rating

The repair tech Gary that was sent was extremely responsive and provided excellent service. He had great follow up and was very professional. Anyone that is lucky enought to have him as their technician will be just as impressed as we are. He is a true asset to his employer. Great job!!

Drew P,

Dardanelle, AR
Washer
December 31, 2025
Overall rating

Great service knew how to fix the washer. Vincent knew what to d. Very friendly

Ann C,

Johns Island, SC
Ice maker fixed!
December 31, 2025
Overall rating

thank you for the experienced and very professional professional service man that came to take care of our icemaker today.

Carol L,

Oneonta, NY
TD
December 31, 2025
Overall rating

The tech was thorough and explained everything to me. Finding no issues, he did advise that I call again should my problem persist.

Jane W,

Louisville, KY
Mark M
December 31, 2025
Overall rating

Overall, Mike did a good job and trying to help us. Unfortunately, I felt like we were not given all the answers prior to, and the ice machine was still not fixed. I don't know if it's something on the Warranty end or if it's something to do with the company providing the Warranty service. But our ice machine is still not working properly. Mark did a good job in answering our other questions regarding our refrigerator.

Robert H,

Pensacola, FL
Great service
December 31, 2025
Overall rating

Good communication, on time, and a good technician. He was able to diagnose the issue with our dryer and get the correct parts ordered for repair.

James B,

Risingsun, OH
so knowledgeable!
December 31, 2025
Overall rating

After 3 years of not being able to use my oven, Colin diagnosed it properly and installed the part quickly and efficiently! Let the holiday baking begin!

Scottbeth W,

Beaver Falls, PA
David's visit
December 31, 2025
Overall rating

Good experience. He made a quick diagnosis and gave me my choices. No pressure.

Del R,

Columbia, SC
Knowledgeable and experienced
December 31, 2025
Overall rating

Mr Lu arrived on time and was professional, courteous and respectful to me and my home. He diagnosed the issue with my range, offered a solution and allowed me to make a choice with no sales pitch. I would used the Sears service again.

Tanya J,

Jamaica, NY