Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Always Outstanding
January 04, 2026
Overall rating

I had Howard in previous repairs and this time as well. He is always very professional and communicative with his steps to make me feel at ease with the status. I appreciate his thorough work.

Rockefeller F,

Winchester, CA
Owner
January 04, 2026
Overall rating

Very good experience with service!! Mr. Martinez is very respectful and knows his work!!

Nancy M,

Catano, PR
Dishwasher
January 03, 2026
Overall rating

Very professional thanks for being so polite and on time

Rob W,

Sedona, AZ
Knowledgeable. Thorough. Friendly.
January 03, 2026
Overall rating

See the above description of our service tech for this call.

Amy P,

Fredericktown, MO
SERVICE PROVIDED BY MICAH P
January 03, 2026
Overall rating

Micah did a great job. Very personable. Gave great explainations of the repair.

Mark K,

Denton, TX
Mr.Jonathan
January 03, 2026
Overall rating

Good morning the service that I received by Mr. Jonathan was a outstanding customer service he was very knowledgeable about his work and did a great job on my washer will recommend his name to any one that need help from Sears may you all have a blessed day Mrs. WESSON.

Johnniemae W,

Forrest City, AR
Dedicated Technician
January 02, 2026
Overall rating

I appreciate that Clifford came out even as late as it was to get my washer repaired today rather than rescheduling again. He was professional & polite, and got the new part in as quickly as possible, keeping the area clean.

Tracy N,

Summerville, SC
Dishwasher Repair
January 02, 2026
Overall rating

Jim was very kind and explained things so I would understand easily. Highly recommend!

Jennifer C,

Oak Grove, MO
Timely and professional
January 02, 2026
Overall rating

Excellent customer service Adjusted appointment to get dryer fixed when part was delivered

Franklin G,

Santa Fe, NM
Leaking fridge
January 02, 2026
Overall rating

Service technician was very knowledgeable and polite. He worked fast at fixing my leaking fridge.

Stephanie P,

Elizabeth, LA