Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

18.6K

Average Rating

4.7/5

Washing machine fix

January 05, 2026

Overall rating

He was friendly and professional in explaining things , good communication on things.

Travis L,

Tampa, FL

Ralph

January 05, 2026

Overall rating

Ralph was so professional and made the repair seamless. He was such a delightful person to work with.

Joeleeapril Y,

San Angelo, TX

Service rep

January 05, 2026

Overall rating

He was excellent and made sure my fridge got fixed. Otherwise the company's service was awful. You need to eliminate AI. I really needed to talk to someone and couldn't.

Nanette R,

Tipp City, OH

Great technician!

January 05, 2026

Overall rating

Andre was Prompt, professional and very knowledgeable. Great job, highly recommend

Sarah B,

Minneola, FL

Excellent Service

January 05, 2026

Overall rating

Excellent friendly service. Excellent communication skills. Would recommend to anyone needing repairs.

Mary C,

Stuart, FL

Dryer repair

January 05, 2026

Overall rating

Rep is very knowledgeable, fast, showed up on time, service oriented. I would recommend.

Roger M,

Salisbury, NC

Ice Maker Repair

January 05, 2026

Overall rating

Frank was knowledgeable, courteous and polite. Repaired quickly and cleaned up area. I would recommend 100%.

Robert C,

Mount Juliet, TN

Friendly and very knowledgeable

January 05, 2026

Overall rating

The technician was friendly and knowledgeable. He explained the process and protected my environment. If I can give him higher than 5 I will. He also continued communication with me until his arrival.

Justo R,

Trujillo Alt, PR

Oven

January 05, 2026

Overall rating

The technician was very helpful in educating me about the stove. I appreciated his knowledge. Apparently the oven is working properly.

Joan R,

Greensboro, NC

Justin G Review

January 04, 2026

Overall rating

Justin replaced the water/ice dispenser on our Samsung refrigerator with an OEM (original equipment manufacturer) part. He DUTIFULLY successfully tested the module for leaks before leaving....HOWEVER the following day the new dispenser module was leaking as bad or worse than the original. I am assuming the OEM has a problem with their part. I have sense notified American Home Shield who is generating a new work request with you. Thanks for your help!!!