Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Ned was friendly, fast and awesome
January 06, 2026
Overall rating

Thanks, Ned for getting our fridge back to health! We are very grateful. Service was prompt, courteous and perfect. Communication and updates on text and email were great. Thank you.

Kristina E,

Bradenton, FL
Shane s awesome
January 06, 2026
Overall rating

Shane was amazing. His knowledge about appliances was top notch and he was an awesome guy to boot! Keep it up Shane!

Jeff S,

Vestal, NY
Very satisfied
January 06, 2026
Overall rating

Robert was very professional and helpful. He explained the problem and answered our questions. We are very disappointed with our Samsung Refrigerator but Robert made our situation a little better.

Hilario M,

Riverside, CA
tech was great
January 06, 2026
Overall rating

tech was quick to install and get it running, the scheduling process and appointment is not great many rescheduled took almost a full month to get washer repaired

Christopher B,

Terre Haute, IN
Vito Giobbie
January 06, 2026
Overall rating

Very pleasant and very knowledgeable Would definitely recommend Thomas to other customers

Lucy G,

Staten Island, NY
Courteous, knowledgeable, and professional.
January 06, 2026
Overall rating

Knows what he is doing. Courteous, knowledgeable, and professional. Customer service oriented.

Roger C,

Antioch, IL
Ice maker
January 06, 2026
Overall rating

He was on time he got the job done less than an hour. Good job on my service man.

Bobbie F,

Macon, GA
Dryer repair
January 06, 2026
Overall rating

Dennis was experienced and kept us informed the entire way

James P,

Livonia, MI
Very professional
January 06, 2026
Overall rating

On time, very professional, very knowledgeable. Completed the fix fast

Sonya L,

Stockbridge, GA
washer repair
January 06, 2026
Overall rating

Daniel was very prompt w/ his work, thoroughly explained the issue and resolved the issue once the part arrived. Excellent experience!

Kris E,

Mechanicsville, VA