Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Dryer repair
December 30, 2025
Overall rating

Tech was quick as possible during repairs, despite having to order parts and having to return multiple times to fix another techs mistakes. He was also kind and curtious and made sure to point out issues and offered to fix those as well. Sears can use more techs like Jonathan. Thank you.

Lucas S,

Rockport, TX
Great job!
December 30, 2025
Overall rating

Great job! Thanks for fixing our dryer. He was fast and efficient

Brian B,

Greendale, IN
Great Technician
December 30, 2025
Overall rating

Craig is very respectful and knowledgeable. I prefer him to work on all my appliances.

Shari G,

Matagorda, TX
Great service
December 30, 2025
Overall rating

Salvador was prompt and knowledgeable with the ability to resolve the problem with my appliance.

Kendra J,

Temecula, CA
Refrigerator
December 30, 2025
Overall rating

Jody was very professional and quick. Thanks very much and Happt New Year

Sally H,

Mohave Valley, AZ
Very Friendly, Helpful, and Professional
December 30, 2025
Overall rating

David a step above with how friendly and helpful he was. Very professional. Explained what was wrong and showed me evidence. Ended up being cheaper to replace the dishwasher than fix it.

Richard H,

Madison Heights, VA
Great customer service
December 30, 2025
Overall rating

Thomas was amazing. He was quick and thorough and very polite. Explained everything to me in detail.

Brent W,

Hudsonville, MI
Samsung washer
December 30, 2025
Overall rating

Fixed!! Fixed!! Fixed!! Stephen is professional and used his vast knowledge to diagnose my machine that never really threw any helpful codes.

Nicole C,

Springfield, MA
Ice maker issues
December 29, 2025
Overall rating

Our technician was very thorough and respectful. He took the time to document the ongoing issues including pictures of the problem.

Shelli C,

Isleton, CA
Great Service
December 29, 2025
Overall rating

Found the problem as always! Nice guy and personable! Great that they send the same guy as he knows the history.

Connie B,

Evansville, IN