Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Washer
December 31, 2025
Overall rating

Great service knew how to fix the washer. Vincent knew what to d. Very friendly

Ann C,

Johns Island, SC
Ice maker fixed!
December 31, 2025
Overall rating

thank you for the experienced and very professional professional service man that came to take care of our icemaker today.

Carol L,

Oneonta, NY
TD
December 31, 2025
Overall rating

The tech was thorough and explained everything to me. Finding no issues, he did advise that I call again should my problem persist.

Jane W,

Louisville, KY
Mark M
December 31, 2025
Overall rating

Overall, Mike did a good job and trying to help us. Unfortunately, I felt like we were not given all the answers prior to, and the ice machine was still not fixed. I don't know if it's something on the Warranty end or if it's something to do with the company providing the Warranty service. But our ice machine is still not working properly. Mark did a good job in answering our other questions regarding our refrigerator.

Robert H,

Pensacola, FL
Great service
December 31, 2025
Overall rating

Good communication, on time, and a good technician. He was able to diagnose the issue with our dryer and get the correct parts ordered for repair.

James B,

Risingsun, OH
so knowledgeable!
December 31, 2025
Overall rating

After 3 years of not being able to use my oven, Colin diagnosed it properly and installed the part quickly and efficiently! Let the holiday baking begin!

Scottbeth W,

Beaver Falls, PA
David's visit
December 31, 2025
Overall rating

Good experience. He made a quick diagnosis and gave me my choices. No pressure.

Del R,

Columbia, SC
Knowledgeable and experienced
December 31, 2025
Overall rating

Mr Lu arrived on time and was professional, courteous and respectful to me and my home. He diagnosed the issue with my range, offered a solution and allowed me to make a choice with no sales pitch. I would used the Sears service again.

Tanya J,

Jamaica, NY
Great technician
December 30, 2025
Overall rating

Lorenzo was communicative and polite. He was knowledgeable and provided great customer service

Edith L,

San Jose, CA
Washing machine
December 30, 2025
Overall rating

Roger is amazing! He fixed my washer quickly and was so kind and polite. Will absolutely use Sears in the future!

Emily J,

Sioux Falls, SD