Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
Washer repair
I was very pleased with Christopher and his caring in regards to what my issue with my Samsung washer,he answered all my questions and told me what minor issues with washer,was nothing wrong with washer,just way made and regulated the waster levels. Thank you Christopher for reassuring me that there was nothing wrong,and the advice on the cleaning method. Have a blessed day and I hope Seard recognizes you in your great work that you provide
Felix R,
Elmendorf, TXFridge repair
He was a very respectful and smart young man. He was so professional and treated us with kindness.
Paula D,
Franklin, KYGreat job
Excellent job šš Was a gold star done timely left the refrigerator well in good position
Barbara M,
Oro Valley, AZfriendly
friendly and knowledgeable! would recommend him for sure and hope if i have a problem in the future he will be technician. thanks
Tim M,
Port Saint Lucie, FLGreat service!
Rick is very polite and provided great service. Thank you!
Cody W,
Collinsville, OKDryer Relay Issue
I am truly grateful to Timothy's genuine compassion and patience in listening to a customer like me and diagnosing the issue effectively. He was kind, professional, and quickly identified the root cause of my dryer problemāboth the heating issue and the dryer not stopping after the set timeāthanks to your 30+ years of expertise. I strongly recommend Sears Home Appliances Management recognize and reward Timothy for his exceptional service and provide him every opportunity for professional growth. I wish Timothy and his family continued health, happiness, and success. I continue using Sears Home Appliances because of dedicated professionals like Timothy, despite some disappointing past experiences including the AC technician never came in March for the HVAC tuneup and spent my own money to take care of it. I will be writing a dissatisfactory feedback with zero rating soon. ā Murali
Murali R,
Atlanta, GAAMAZING!!!
Mike was extremely helpful and knew exactly what he was doing! I know during his repair he also reached out to other technicians for advice on how to do the best job possible!! Mike is definitely an asset to your company!
Kathleen K,
Liverpool, NYExcellent
Professional and friendly. Answering questions when you ask about the service you are receiving.
Charlene L,
Washington, DCRefrigerator repair
Alberto was knowledgeable and very helpful. He answered all of my questions.
Sheryl M,
Carrollton, TXrepairs samsung washer
Gary was very nice, professional and had great knowledge for the necessary repairs a credit to your organization.
Anthony Z,
Virginia Bch, VA