Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent Customer service/Knowledgeable
January 18, 2026
Overall rating

I had a very enjoyable service visit by John. Even though the news wasn't good (the Dryer was terminal) He was the utmost professional. You are lucky to have him in your employ.

Christopher J,

Mesa, AZ
Dryer Repair
January 17, 2026
Overall rating

He did a great job, very professional. However the problem is not resolved, it worked the 1st day, but has not since

Danny S,

Derby, KS
Samsung Refrigerator Ice Maker
January 17, 2026
Overall rating

Friendly and good services, updated status on the day of appointment.

Jimmy C,

Ridgecrest, CA
Highly Recommended
January 17, 2026
Overall rating

We are very happy with the service that Brandi S provides. She was on time. She identified the problem immediately and did a complete job. She gave us tips and advice on how to avoid a clogged a filter. Thank you.

Betty B,

Seymour, TN
Very respectful and informative
January 17, 2026
Overall rating

Derrick is very respectful and answered all of my questions. The best

Sydney K,

Hampton, VA
Great Service!
January 17, 2026
Overall rating

Mike was phenomenal, professional, and knowledgeable. My husband and I agreed that if we ever needed service again, it would be Mike from Sears Home Service. Mike made sure we understood the issue and why it happens. Yes, that is part of his job, but his peaceful, humorous presence made us very comfortable. Great job, Sears!

Monica T,

Edgewood, MD
Prompt service
January 17, 2026
Overall rating

Very knowledgeable and professional service and very much appreciated in this profession.

Stephanie F,

Brooktondale, NY
Professional and thorough Washing Machine Repair
January 17, 2026
Overall rating

Sears a & e Repair kept me informed of when they would arrive and the service technician arrived on time. He was friendly, knowledgeable and professional.

Britt J,

Kendalia, TX
Good Customer service
January 16, 2026
Overall rating

It was a pleasure having you in my home to service my washer.

Ayesha M,

Moreno Valley, CA
Great service!
January 16, 2026
Overall rating

So glad Brian found the problem and the education he provided was priceless.

Tina D,

Wellton, AZ