Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Oven broken
Brian was great, everything else was awful. From getting rescheduled multiple times by the AI, to it taking over a month to receive the ordered parts I'm extremely disappointed in the experience I've had. I might have been able to get the issues resolved sooner, but there was no way for me to reach an actual human, I just kept getting stuck in a loop with the AI. This entire experience was super frustrating and makes me not want to deal with sears anymore. Not having a way to speak to an agent and explain an issue that the AI is not programmed to handle.
Nikki D,
Hellertown, PAAwesome
Knowledgeable and friendly. Would definitely recommend them to friends and family
Ray B,
Monroe, GAIce maker repair
He was very knowledgeable And very polite and on time
Eldon M,
Mountain Grove, MOExcellent service
We are very try pleased with Willie working in our refrigerator. We have others out that would not even try to fix the ice maker. He didn't hesitate, would have him back next time we need a repair.
Janet E,
Snook, TXDryer service
Service was fast and professional!! The provider fixed the issue and gave advice to prevent further issues in the future. I would recommend your service to others.
Cynthia S,
Westfield, MAExcellent customer service
Polite punctual, and exceptional service !!! Felix was great 👏🏽👏🏽👏🏽
Shannon C,
Piscataway, NJGreat Service
Great technician. He was on time and completed the work fast.
Frank B,
Wichita Falls, TXAwesome!
Ethan was very professional and friendly! It didn't take long at all to get our stove running the way it's suppose to!
Mary K,
Williamsport, PARobert did a good job, but refrigerator is not fixed
Robert was here on time and again replaced parts, but the issue has not been resolved.
Mary E,
Fairhope, ALService for Dryer Issues
Dwayne was very professional and prompt. He offered suggestions and was a real help. The service was perfect. Thank you for helping to get my dryer fixed so that I can be a better help to my family.
Jennifer B,
Rome, GA