Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very friendly and efficient
January 07, 2026
Overall rating

Sergio was wonderful - he explained what he was doing along the way. I'd highly recommend working with him again if the need arises.

David F,

Greenville, TX
Repair
January 07, 2026
Overall rating

Ken patiently explained the process of both the washer and dryer. I told him I believed both my manuals were stolen and he directed me to where I can get them replaced. I'm doing a load more to see how it works. Great job and Danke.

Teria P,

Nashville, TN
Dryer bearing replacement
January 07, 2026
Overall rating

They were fast and very knowledgeable. It was a good experience.

Marie R,

Monterey, TN
Service
January 07, 2026
Overall rating

Colin serviced my washer quickly , respectful of property and left space as he found it. Satisfied with the repair

Tony S,

Scituate, MA
Washer repair
January 07, 2026
Overall rating

On time for service Fixed promptly upon arrival Extremely nice

Gwen J,

Hernando, MS
Nice to work with
January 07, 2026
Overall rating

Tech was a nice guy. Was very surprised at the price to replace the starter. $700+? I'll do it myself for that price.

Karl B,

Sussex, WI
Refrigerator
January 07, 2026
Overall rating

The service provider was great and very responsive when they got to the house. The problem I have is with the scheduling. My first appointment was for Monday 1-5. I got a msg at 4 that I had changed my appointment to Wednesday 1-5. I didn't request a chance. In fact not having a working refrigerator for 2 more days wouldn't work. So I had to figure out how to reschedule with a real person.

Steve T,

Virginia Beach, VA
Job Well Done!
January 06, 2026
Overall rating

All appears to be working fine…love the sound of ice being made again.

Joyce Z,

The Dalles, OR
They're reliable
January 06, 2026
Overall rating

I believe he did his best to fix my washer.

Bridget A,

Hyattsville, MD
Technician
January 06, 2026
Overall rating

Very smart and efficient! Pleasure to speak with. Very knowledgeable

Sarah T,

Los Angeles, CA