Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Exceptional Service
January 10, 2026
Overall rating

I had an issue with my refrigerator and I was very concerned is it was a little over a year old. Mike assured me that he would come take a look but also I should check with my manufacturer to see if it was still under warranty. Unfortunately the warranty expired this month but luckily we did not need it because there was a mouse stuck in the fan which automatically shut the whole unit down. Mike went above and beyond and was able to get the job done when I don't think anyone else would have gone the extra mile. I appreciate you and highly recommend Mike!

Jahmai N,

Baltimore, MD
Dryer repair
January 10, 2026
Overall rating

Great service! Very timely! Kept me informed of every step and would recommend!

Kathy S,

Iowa Falls, IA
Quick and professional
January 10, 2026
Overall rating

Great job done with professional skill and dedication Thanks Daniel

Lakshmi N,

Moseley, VA
Very nice
January 10, 2026
Overall rating

Leroy was right on target with no holds barred. Very nice fellow and easy to work with. Unfortunately my washer was not repairable at a cost less than new replacement. Leroy gave me all the options and never pushed a choice. I was comfortable working and talking with him. Definitely would use his service in the future.

Scott J,

Napa, CA
Derrick A
January 10, 2026
Overall rating

He was very nice and explained everything. Showed up fast and worked hard and got the job done quickly.

Kelsey S,

Hampton, VA
Very Fast Service
January 10, 2026
Overall rating

He came in and got right to it. Everything was completed within 10 mins time. He was amazing!

Tedolia J,

Owings Mills, MD
Excellent
January 09, 2026
Overall rating

The repair technician was friendly, polite, and knowledgeable. Highly recommend.

Amy P,

Fredericktown, MO
Isaac D
January 09, 2026
Overall rating

Chill, didn't wake the baby, smart about everything and stuff

Kevin V,

Groesbeck, TX
Review
January 09, 2026
Overall rating

I was very pleased with this technician, he was honest & took time to explain the issue to me!!!

Kelly K,

Parrish, FL
Sears Repair Service
January 09, 2026
Overall rating

Joseph and the person he was training, did the repairs in a timely manner and were very professional while they were working. I would recommend them to anyone.

Deborah S,

Minden, NV