Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Finally fixed!
January 21, 2026
Overall rating

Ramon was the only technician who truly helped us! It took 2 months of misdiagnosis, wrong parts ordered, tickets closed before repairs fully completed - but as soon as Ramon got on the case our problems were solved!! Correct parts ordered and installed quickly! Thank you Ramon, you were our angel!! Went above and beyond to make sure the repair was completed correctly

Frank D,

Glendora, CA
Service Excellence
January 21, 2026
Overall rating

Professional, willing to explain the situation for you to understand

Vicky C,

Minden, LA
Appreciate his efforts
January 21, 2026
Overall rating

Corey connected with the other tech and both agreed on the outcome

Stephen E,

Fairhope, AL
Michael
January 21, 2026
Overall rating

great job nice experience with him will use again thanks

Jim B,

Reno, NV
Always Great service
January 21, 2026
Overall rating

Bill always shows professionalism and great service. He finishes in a timely manner and always prepared! He's extremely helpful with all issues answers and addresses all questions and concerns! He's definitely a assest to AHS!

Crystal J,

Athens, GA
Well done
January 21, 2026
Overall rating

John was prompt, clear, and friendly. Easy and efficient. Issue resolved.

Wendel R,

Port Angeles, WA
Great service
January 21, 2026
Overall rating

On time and very professional. Will recommend for any repairs

Peggy T,

Saint Cloud, FL
Refrigerator repair
January 21, 2026
Overall rating

Very nice person very profesional and good communication did the job in a very profesional

Hugo E,

Asheboro, NC
freezer fix
January 21, 2026
Overall rating

fix it quickly and got it back to work. very communicative when upon arrival.

Jose J,

Richmond, CA
Very knowledgeable
January 21, 2026
Overall rating

We're always glad to have Shawn be our technician. He's very knowledgeable and explains procedures so we can understand :)

Beth H,

Scroggins, TX