Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great tech!
June 15, 2026
Overall rating

He was a knowledgeable and a pleasure to work with!

Courtney D,

Yuma, AZ
Good
June 15, 2026
Overall rating

Good wprk i have to go keep up the hood job.

Fannie M,

Tallahassee, FL
Finally, a frig that works!!
June 14, 2026
Overall rating

Kevin was able to fix my frig in less than an hour. He was nice and quite capable. I'll definitely use Sears Home Services again if needed.

Emily W,

Hartwick, NY
He did a good job
June 14, 2026
Overall rating

Everything was fine. The dishwasher is working ok. Thank you Hu

Lin B,

Laurel, MS
Review of Kaylyn, and especially Sears
June 13, 2026
Overall rating

Kaylyn was very knowledgeable and efficient. I would recommend him to anyone for appliance work. However, Sears has been very disappointing. When Kaylyn came the first time to figure out what our problem was with a stove, he was able to solve the problem, order the part we needed, and set up the return date. But Sears ignored that date, told us late in the day we would have to reschedule, so we had to go through the scheduling process all over again. I find it hard to believe that Sears thinks it is okay to abuse a customer's time. We wasted a whole day waiting for nothing. Any other business I have dealt with gives the customer a realistic window, usually within two hours. I can think of no reason for Sears to treat a customer the way Sears did with this appointment. You charge if a customer doesn't cancel an appointment, but you do not see respecting an appointment with a customer.

Lynn S,

Clarkston, MI
Service
June 13, 2026
Overall rating

Everything was just as it should have been. Alonso was great

Dana V,

Las Cruces, NM
Refrigerator Repair/Diagnosing
June 13, 2026
Overall rating

Paul was very professional. He provided me with multiple choices on how to move forward with the repair of the refrigerator. I had another service call from a company that charged up front took my money and never returned to do the repair

Ralph R,

Trinity, TX
Sears service tech service review
June 13, 2026
Overall rating

Isiah was professional and respectful of my home. He removed his shoes and did not track mud throughout. He was efficient and he got the job done. I would recommend Sears home service.

Shirley C,

Atlanta, GA
Washing machine repair
June 12, 2026
Overall rating

Rudy was very professional and got our machine up and running quickly. Great service

Cathy B,

Covina, CA
Thank you
June 12, 2026
Overall rating

Thank you Miguel. I appreciate your patience and not willing to give up. Thank you very much. The washing machine is still working.

Poppy V,

Clarkdale, AZ