Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Excellent communicator; detail oriented
Frank arrived on time. Very courteous, respectful, pleasant, and aware that he was in someone's house. Details like taking extra time to clean his shoes before entering was appreciated. He's been doing in-home service for Sears for 16 years. Experienced and knowledgable about all aspects of automatic washer repair. Well spoken, he was able to advise us on the huge question of "repair or replace?" and offered helpful tips on brand familiarization (capabilities, warrantys, longevity, maintenance costs, etc. from a repair tech's perspective) to how-to-proceed effectively. Ultimately, the service call was terminated as we decided the better alternative was replacement, so I'm unable to address issues such as an actual repair; whether or not necessary parts were on the truck or would need to be ordered/backorder/followup calls/etc. Frank left behind no mess – no greasy handprints, no muddy footprints, etc. for the customer to pick up.
Tom F,
Newbury Park, CAGreat work
Quick, friendly and professional! Did a great job and left everything clean.
Colin B,
Chantilly, VAWasher repair
Nice job. Couldn't fix so I get a new washer.
Robert W,
Washington, PAGreat service.
He was great. He was on time. He was very efficient . The service he provided was great.
Isaac L,
Brandon, FLDishwasher repair
Jeff did a great job repairing our dishwasher. Fixed the errors the installers made and even educated me on how to use it.
Connie K,
Chebanse, ILGreat Technicians
Both technicians were knowledgeable and skilled. As for the appointment process, it needs major improvements.
James K,
Oceanside, CAOven
Excellent service and very professional Would highly recommend Stephen for any service needs
Gina E,
Mendon, MIVery helpful!
John explained the issue very clearly and was helpful coming up with some solutions for me. I appreciated the guidance!
Jennifer J,
Broken Arrow, OKToo fix my ice maker
Scott was very professional and helpful regarding my ice maker. I was very please , now I have ice, do not have to continue to buy bags of ice. Thanks for your services.
Sonja B,
Dallas, TXFriendly
Nice friendly technician. Was on time and did the job quickly.
Craig S,
San Diego, CA