Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Washer repair
January 24, 2026
Overall rating

He did a good job and was on time and very professional.

Eddie G,

Farmington Hills, MI
Refrigerator repair
January 24, 2026
Overall rating

A repair man did a great job not so impressed with our warranty company choice home warranty. That was a big run around. We were without a refrigerator for almost a month could've been here on Friday told us they had to order another fan so they couldn't come until the following Thursday that was the second cancellation and rescheduling we did not receive a second fan. It was here all along and we had to wait another week and the repair took about 20 minutes.

Randy C,

Amarillo, TX
Freezer door replacement
January 23, 2026
Overall rating

Great service; technicians were on time and took care of replacing my Samsung freezer door which was leaking water from the handles. Problem was resolved and freezer is working with no water dripping from door handles. I only wish they could take the old door to the dump as it is very large!

Janice Q,

Hilo, HI
Outstanding Service
January 23, 2026
Overall rating

Mr. Ahmed arrived to my house on time as scheduled to fix my dryer. He has done an outstanding job. He came well prepared with all the needed parts and completed the work in one visit. Thank you very much for providing excellent service. I look forward to using your service in the future if needed.

Martine C,

Homestead, FL
Technician
January 23, 2026
Overall rating

Norman is a friendly & efficient technician. He solved my refrigerator problems in a timely manner. He deserves 5 stars.

Iris M,

Honolulu, HI
SAMSUNG MOTHERBOARD
January 23, 2026
Overall rating

Thomas was very pleasant and installed the board. Now some 6+ hours later, the refrigerator is still not working.....

Ellen M,

Conway, SC
Knowledgeable
January 23, 2026
Overall rating

Morris immediately diagnosed the issue and was able to confirm with assurant on what needs to be done to resolve the issue.

Nora T,

Hermanville, MS
Very good
January 23, 2026
Overall rating

very good service and on time that schedule says works fast

Sheyla R,

Yacolt, WA
Awesome job
January 23, 2026
Overall rating

Great customer service. He knew exactly what he was doing and he was explaining what he was doing while he was working. I highly recommend him and if I need work done in the future I hope he will be my technician.

Joshua S,

Murfreesboro, TN
Great service
January 23, 2026
Overall rating

Communicated time of arrival, super respectful and cleaned up after he was done. Was efficient and got the repair done in a timely manner. Thank you

Natalie W,

Miami, FL