Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

18.6K

Average Rating

4.7/5

Range repair
January 15, 2026
Overall rating

Excellent attitude and performance.. He arrived on time and proceeded to clearly explain the situation and options.

Phil F,

Clovis, CA
Great Service
January 15, 2026
Overall rating

Martin was awesome. He inspected the machine and was clearly very knowledgeable and helped in programming and with recommendations. Will reach out if we have other issues with the washer. Great job!

Joanne M,

Shell Knob, MO
Trustworthy
January 15, 2026
Overall rating

Clayton was very knowledgeable and knew what was wrong immediately. He was very personable and trustworthy.

Elizabeth J,

Ottumwa, IA
Excellent
January 15, 2026
Overall rating

He was polite, helpful, and knowledgeable. He spent time trying to figure out the issue. When he did there were no parts available so he reported it to the company. They told him to close out his ticket and they would be in touch with me, He even called after his visit to be sure I knew the update

Ruth F,

Clearwater, FL
Excellent
January 15, 2026
Overall rating

I appreciate that he showed up, called ahead of time and understood my need to focus on my work from home and not on the washing machine. He repaired the machine, left it working very well and nicely cleaned up the work area. Thank you!

Marta Z,

Red Wing, MN
Great Customer Service
January 15, 2026
Overall rating

Technician was great! Was able to answer questions, did a detailed inspection of issue, and was on time! Positive experience.

Hailey V,

Yuma, AZ
Great customer service!
January 15, 2026
Overall rating

Thank you for finding out what it was so fast, ordering the part and fixing it so quick!!!

Christa G,

Sabinal, TX
On time, polite, communicative, & knowledgeable
January 15, 2026
Overall rating

Josh was super easy to work with, was very knowledgeable, friendly, and I would recommend friends or family to work with him.

Trevor K,

Savannah, GA
Service for Washing machine
January 15, 2026
Overall rating

Very professional, was able to assist with any questions I had and provided answers which I could understand. Responsive to my questions.

Patricia W,

Lanham Seabrook, MD
Professionalism
January 15, 2026
Overall rating

The service tech did a great job fixing our washer. Thanks.

Jesse B,

Charlottesville, VA