Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

What does review title means
January 16, 2026
Overall rating

Technicians was very good at what he was doing, l feel very comfortable with the repair.

Joseph V,

Houma, LA
Larry
January 16, 2026
Overall rating

On time and knowledgeable he was also very professional and polite

Larry H,

Yuma, AZ
Knowledgeable and fasr
January 16, 2026
Overall rating

Michael was great. The constant text messages asking about the problem and providing the model number were a bit much. I would have thought once would be enough, but I guess 4 is the magic number. Also, what good is providing that information if he shows up without the part?

Kim L,

Harriman, TN
Fridge
January 16, 2026
Overall rating

I was not satisfied with the results. But Mark explained everything. I think it's wrong of that Assurant and Samsung have a way out to not fix my refrigerator that has had problems for over a year. I should not be responsible for paying any repairs on this refrigerator. It is a defective appliance.

Melanie L,

Pensacola, FL
Washer Fixed
January 16, 2026
Overall rating

Very knowledgeable and professional. 5 star service for sure. Thank you sir

Rashun H,

South Euclid, OH
Very knowledgeable
January 16, 2026
Overall rating

Tom was great explaining what the issue was, what he was able to do, and what I should do going forward. I would recommend, he is very knowledgeable.

Jeffrey R,

Yorkville, IL
Technically
January 16, 2026
Overall rating

Hopefully he resolved the problem he was very thorough explaining everything that he discovered very professionally

Thomas L,

Crowley, TX
Technician
January 16, 2026
Overall rating

Courteous, and know his work. Made sure he was able to get both work done while here.

Martine L,

Pt Charlotte, FL
5 Star technician
January 16, 2026
Overall rating

We have had Brent come out now a few times and every time Brent is knowledgeable and friendly. Thank you. 😊

Dominica G,

Moody, TX
Dryer repair
January 16, 2026
Overall rating

Eric did an amazing job he had to come out multiple times due to the dryer continuing not working and stood up for the customer when it was repaired 6 times and finally they approved to refund us to get a new dryer.

Chris R,

Swan, IA