Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Dishwasher repair
January 20, 2026
Overall rating

Jason was very helpful and completed to work and cleaned up the aftermath from the repair

Rosiemarie M,

Cocoa, FL
Mr.
January 19, 2026
Overall rating

Excellent customer service thank you and great job , thanks.

Alfonso B,

Everett, WA
Service estimate
January 19, 2026
Overall rating

The gentleman was very helpful. He explained what he found wrong. Worked quickly.

Ruth S,

Roseville, CA
Excellent
January 19, 2026
Overall rating

Excellent service repair today . Took time to explain what I need to learn

Minnie M,

Mcdonough, GA
Michael is quick to fix and personable
January 19, 2026
Overall rating

Fixed a problem with my fridge again. He's very knowledgeable and helpful.

Curtis S,

Richland, WA
Great Customer Service
January 19, 2026
Overall rating

great service. Prompt, explained everything clearly, personable. Quick to respond and resolve.

Kimberly K,

Kansas City, MO
Great
January 19, 2026
Overall rating

Found problem quickly and fixed. Very nice technician and quite knowledgeable

Maryellen A,

Tualatin, OR
Quality work
January 19, 2026
Overall rating

Technician was punctual, knowledgeable and addressed the need in quick order and was on his way.

Travis H,

Bartlesville, OK
Oven broken
January 19, 2026
Overall rating

Brian was great, everything else was awful. From getting rescheduled multiple times by the AI, to it taking over a month to receive the ordered parts I'm extremely disappointed in the experience I've had. I might have been able to get the issues resolved sooner, but there was no way for me to reach an actual human, I just kept getting stuck in a loop with the AI. This entire experience was super frustrating and makes me not want to deal with sears anymore. Not having a way to speak to an agent and explain an issue that the AI is not programmed to handle.

Nikki D,

Hellertown, PA
Awesome
January 19, 2026
Overall rating

Knowledgeable and friendly. Would definitely recommend them to friends and family

Ray B,

Monroe, GA