Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome
January 22, 2026
Overall rating

Joel has been extremely attentive to our icemaker issues since August 2025. On time and knowledgeable.

Mary M,

Chino Valley, AZ
Fridge
January 22, 2026
Overall rating

Michael was a pleasant young man, he did a great job.

Monique S,

Charlton, MA
Lawrence and Warren
January 22, 2026
Overall rating

Lawrence and Warren are excellent for everything Washer & Dryer to kitchen appliances.

Erny L,

Arroyo Grande, CA
Awesome Service!
January 22, 2026
Overall rating

Very knowledgeable and friendly! He took the time to explain the problem and explained how he was going to fix it.

Kevin J,

Mackinaw, IL
Great job
January 22, 2026
Overall rating

Stephen was very friendly and professional. Fixed my washing machine quickly.

Wayne W,

Cochranville, PA
Excellent service
January 22, 2026
Overall rating

Fast and professional. Arrived on time and fixed the problem.

Donald S,

Collinsville, IL
Washing machine - Samsung
January 21, 2026
Overall rating

Very knowledgeable, right on time and very courteous and kind

Monica H,

Lexington, KY
Great Service!
January 21, 2026
Overall rating

We've had Ben fix appliances for years & he always does a great job. Very courteous, respectful & professional. In general, we are very happy with Sears Repair Services & most of their technicians.

Karen P,

Escalon, CA
Finally fixed!
January 21, 2026
Overall rating

Ramon was the only technician who truly helped us! It took 2 months of misdiagnosis, wrong parts ordered, tickets closed before repairs fully completed - but as soon as Ramon got on the case our problems were solved!! Correct parts ordered and installed quickly! Thank you Ramon, you were our angel!! Went above and beyond to make sure the repair was completed correctly

Frank D,

Glendora, CA
Service Excellence
January 21, 2026
Overall rating

Professional, willing to explain the situation for you to understand

Vicky C,

Minden, LA