Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Sears Technician Michael
Michael the Sears technician Did a great job very honest and helpful.
Adam G,
Patterson, CASamsung washer
He was able to explain the problem and fix it
Karla M,
Roma, TXProfessional
Darryl was very courteous and professional. Quickly discovered my issue and explained it to me thoroughly. Definitely 5 star service.
Krista K,
Richmond, MOWonderful service!
Stephen was personable, detailed in his explanations, and resolved our dryer issue quickly.
Arianna K,
South Hadley, MAEasy fix!
Easy fix! Glad they caught it instead of replacing a bunch of parts!
Jessica H,
Spirit Lake, IDVery focused and attentive to detail
With Arben, we had a great customer experience. He was quick in his actions and restored the dysfunctional appliance in very quick time.
Sandeep G,
Woburn, MAMichael was Excellent, the first guy not so much
The first technician showed up on Jun 9th, stated we needed to order parts and quoted an expensive fix. Repair was rescheduled to June 15th, a new technician, Michael, showed up, reviewed the situation and determined the parts were not needed, and that the actual service would be much less than the previous quotation. While we still need to be on the look out for for future issues with the old fridge, we avoided an unnecessary costly repair. Thanks. You guys send waaaayyyy too many emails and texts. I don't need to know multiple times a day that my appointment a week from now is still confirmed.
Brian B,
Ashburnham, MASamsung Dryer
Very informative and gave explanation on dryer clogged vent. While you regularly clean lint trap, the real culprit to clothes not drying like it used to is clogged vent where we don't see.
Jeilla A,
Clarksburg, MDExcellent
Treavor is always courteous and professional each time he arrives. He's also very knowledgeable and he makes diagnosing a problem look easy.
George L,
Warrensburg, MODryer Service
Courteous, quick, and explained the resolution and provided a little detail on additional change we can make to the hose connected to the ground that would improve our dryer's ability.
Sergio M,
Mansfield, GA