Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great Job by Both Technicians
January 26, 2026
Overall rating

Both Joel and Joe were awesome. The worst part of the experience was that it took almost one month to get my refrigerator running again. And the fact that rebuilt parts are used is not comforting when new Samsung parts are available.

Kevin M,

Prescott, AZ
Washer Repair
January 25, 2026
Overall rating

Don came to the rental house on time, looked at our washer and diagnosed the issue. He had the parts on hand and was able to repair the washer within a couple hours. Washer is working great 4 weeks later. Thank you!

Maksim G,

Bellingham, WA
Fantastic technician
January 25, 2026
Overall rating

Neil was prompt, thoughtful and thorough. I appreciate his time and sharing more about my appliance.

Glenn H,

Mentor, OH
Refrigerator Repair
January 25, 2026
Overall rating

Scott continues to provide excellent customer service and top notch technical repair.

William H,

Enterprise, AL
Excellent service
January 24, 2026
Overall rating

Robert was very patient and quick with our service. We appreciate your help !

Baltazar M,

Wingate, NC
Fantastic person and technician!
January 24, 2026
Overall rating

Great communication. Was able to squeeze us in a short amount of time .Explained everything very well and is super friendly to dogs! We would definitely use again in the future.

Larry L,

Kalama, WA
Freezer Repair
January 24, 2026
Overall rating

Terrence was very friendly and did a nice job fixing my problem.

Louis D,

Myrtle Beach, SC
Dishwasher
January 24, 2026
Overall rating

Michael took his time to diagnose the problem. He was very professional. He kept me informed on his progress.

Stewart L,

Tucson, AZ
Washer repair
January 24, 2026
Overall rating

He did a good job and was on time and very professional.

Eddie G,

Farmington Hills, MI
Refrigerator repair
January 24, 2026
Overall rating

A repair man did a great job not so impressed with our warranty company choice home warranty. That was a big run around. We were without a refrigerator for almost a month could've been here on Friday told us they had to order another fan so they couldn't come until the following Thursday that was the second cancellation and rescheduling we did not receive a second fan. It was here all along and we had to wait another week and the repair took about 20 minutes.

Randy C,

Amarillo, TX