Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great job
February 08, 2026
Overall rating

Clement did a great job repairing my refrigerator. He located the problem, had the part ordered expeditiously and came back and fixed the issue.

Carol F,

Lancaster, SC
Justin G Review
February 04, 2026
Overall rating

Justin has been GREAT...However, despite his best efforts and replacing virtually every part linking our water/ice dispenser in our Samsung refrigerator that sucker still leaks. Please help...I will also contact American Home Shield regarding this appliance...Thanks

Ron V,

Banner Elk, NC
Estimates
February 02, 2026
Overall rating

He was very efficient and got everything done quickly and efficiently.

Helen S,

Kahului, HI
Great service
February 02, 2026
Overall rating

Steve spotted the problems in minutes. All good. Very professional

David B,

Reading, PA
Great service . Very experienced and very kind .
February 01, 2026
Overall rating

Tom came on time . Listening very calmly what is the problem and what I did to try fixing from my end . He Checked everything and explained to me what is happening on my dishwasher. He was Very patient to find a real issue and very knowledgeable to tell us to understand situation. It was very helpful. Thank you very much .

Hitomi M,

San Antonio, TX
Excellent Service
January 31, 2026
Overall rating

Technician arrived on time and explained each step as he was testing and repairing my ice maker. I would highly recommend him as an professional.

Rochelle B,

Cranston, RI
Refrigerator repair
January 31, 2026
Overall rating

My refrigerator has been out of service for over 3 weeks. Jesse is the only repairman out of the 5 that have sent to repair my refrigerator that knows what he is doing.

Robert H,

Harlingen, TX
Knowledgeable technician
January 31, 2026
Overall rating

Great experience with a Joel Ordered the parts that were needed Unfortunately the refrig died He tired his best

Jodi M,

Prescott, AZ
Great Service
January 30, 2026
Overall rating

David was great, knowledgable, and offered so much insight on the issue!

Gregory T,

Laurel, MS
Excellent
January 30, 2026
Overall rating

Gary was friendly and professional, and he diagnosed the problem and repaired the washer very quickly.

Kevin R,

Huntington, TX