Riding Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

2.5K

Average Rating

4.9/5

5 star
July 18, 2024
Overall rating

Everything was fixed in a reasonable amount of time. He did a great job.

James C,

Macon, GA
Riding Mower service
July 18, 2024
Overall rating

Great job as always with Tom. He needs a pay raise.

Gene M,

Belton, MO
Repair of mower.
July 18, 2024
Overall rating

My technician was very polite and fixed the mower. Great job and thank you.

Norma V,

Augusta, GA
Good job
July 18, 2024
Overall rating

He did a methodical good job in So. Cal. Summer heat. The old Sears lawn tractor lives a few more years.

Joanne D,

Rancho Cucamonga, CA
Tim is the very best part of Sears
July 18, 2024
Overall rating

He always shows up with a smile on his face and works very hard and quickly. He's worked in my driveway in 110 degrees and also in pouring down miserable rain. He's a workhorse of an employee and is the very best part of Sears, in my opinion, for YEARS!!

Gayle C,

Olive Branch, MS
Master Technician!
July 18, 2024
Overall rating

Very knowledgeable about the repairs required and where and how to go about getting the right parts! The man went out of his way to make sure everything was identified and corrected before he finish! Great Job and quality work performed. Wish all the service people I dealt with were as professional and polite as he was. Thanks for fixing it right the first time Douglas!

William K,

Tyner, NC
Lawn Tractor Home Repair
July 18, 2024
Overall rating

Service man Bret who did the repair was very good. Very friendly, appeared to be knowledgeable of the tractor and gave some helpful suggestions. However, Sears Home Service phone system was very difficult to use. An issue regarding a part for the repair was not delivered as expected and my efforts to contact a real live person to address the issue was extremely frustrating. Gotta review your phone referral system.

Sandra D,

Minneapolis, MN
Riding mower repair
July 17, 2024
Overall rating

He did an excellent job fixing my mower!!! Very kind...he didn't seem to mind my husband talking to him!!!

Charlotte S,

Brighton, TN
Awesome
July 17, 2024
Overall rating

Bret was knowledgeable, helpful, and extremely informative! He was perfect.

James S,

Hastings, MN
Excellent work
July 17, 2024
Overall rating

Difficult to manage on line appointment. The address was not correct - it stated location in CA instead of Idaho! Tried to edit on line but it was impossible. It certainly could be made easier. Gordon the repairman was outstanding and efficient

Albert A,

Rdirwin, CA