Riding Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.5K


Average Rating

4.9/5

Frank Excellent
August 21, 2023
Overall rating

Very knowledgeable tech, knows his trade. U should have more technicians like Mr. Frank. Excellent.

Julio Rivera,

Yorktown Hts, NY
Service provided by Stuart on a Craftman Tractor
August 21, 2023
Overall rating

Stuart was very punctual and came on time. He is a professional that knows well his work and has been always like this through most of the years that we have the tractor under Sears Master Protection Agreement. We are really very satisfied.

Maria Fernadez,

Homosassa, FL 34446
Greatly Exceeded Expectations
August 21, 2023
Overall rating

From my research I expected that my tractor was not repairable due to a failure in the transmission for which there was no repair or replace option. The technician, Dave, tentavely agreed however he still proceeded thru all the possible steps to assure both of us that our initial assumptions where correct. By the time he left I was 100% confident of Dave and our conclusions.

Alfred P,

Norristown, PA
Great service provided by Roy!
August 21, 2023
Overall rating

Communication was great and Roy spent a substantial amount of time troubleshooting my problem. Still a small issue to be addressed when he returns but overall, great professional service!! A+++

Mike H,

Advance, NC
Awesome service
August 21, 2023
Overall rating

He showed up within the window of time provided and called after his last stop to let me know he was on his way. All requested service, oil change, lube, oil filter, fuel filter, tire pressure, changed my blades and removed the debris under the mower deck and ended with a power wash, all done within a 45 minute window. Now my Craftsman 46" ride on mower is running like a new machine. I was able to get a 25% credit because I have the Sears Home Appliance Warranty. Highly recommend.

Deborah D,

Deerfield, NH
Riding Mower Service
August 21, 2023
Overall rating

The technician provided professional and courteous service. In addition, the technician recommended techniques to use in the operation of the equipment.

Rudolph Y,

Ocala, FL
Best in Class
August 21, 2023
Overall rating

Bruce was great, he knew everything about my issue and resolved it with complete honesty and respect. We were so satisfied with the job. I keep telling everyone that if you ever need repairs that Sears Home Services is whom you should contact. Bruce was so knowledgeable and compassionate that you would be hard pressed to find anyone better. He was a true professional. You should be proud to have him on your team.

Donald T,

Pompton Lakes, NJ
Riding mower repair
August 21, 2023
Overall rating

Great job and responsiveness! Part had to be ordered and he came back promptly.

Sharon J,

Mechanicsvlle, VA
Lawn mower repair
August 21, 2023
Overall rating

Wonderful service. Service was on time, efficiently worked, was informative and polite. Would recommend using Sears.

Margaret H,

Lees Summit, MO
Maintenance
August 21, 2023
Overall rating

Terry did a excellent and thorough job. Thanks

Stanley M,

Locust Grove, AR