Rheem Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

790


Average Rating

4.6/5

HVAC
July 26, 2023
Overall rating

Prompt service to appointment given, explained issue and attempted resolution to resolve and get AC functioning

Amy M,

Massapequa, NY
Wilner M
July 26, 2023
Overall rating

It was an excellent job and experience Wilner is a great person we are very satisface whit his job He got 5 stars thank you very much for your service we love Sears contract and fast attention Thanks again

Elvira b manco Cifuentes,

Boca Raton, FL
A/C repair
July 26, 2023
Overall rating

Excellent, a very pleasant young man, worked quickly and efficiently. Thank you.

Carol M,

Cutler Bay, FL
AC
July 26, 2023
Overall rating

Very nice man and knowledgeable about the AC and Furnace

Betsy M,

Grosse Pt Pk, MI
Air Conditioner Service
July 26, 2023
Overall rating

Don Lane has serviced our Air Conditioner units for a long time. He has always done an excellent job.

Eugene W,

Davie, FL
Furnace repair
November 07, 2025
Overall rating

Adam was very knowledgeable and incredibly polite. Made sure the repairs worked.

Melissa W,

Elmwood Park, IL
Unsatisfactory outcome
November 03, 2025
Overall rating

He arrived on time and performed the diagnostics accurately. The home warranty company denied the claim. Though that is, strictly speaking, not his fault, I can't give five stars for an unsatisfactory outcome.

Jonathan A,

Hattiesburg, MS
Good But
October 04, 2025
Overall rating

Duke was great and helpful.. However, the boiler is not working properly and can't be turned off. It requires a bit more troubleshooting.

David S,

Baltimore, MD
Service
July 29, 2025
Overall rating

The service provided by the technician that worked on our A/C unit. was excellent, except for two items; 1. The time frame which allowed the technician to arrive was unacceptable. The time to the job needs to be a little more to the point. 2. He had to order a part for the unit, that would be available in one to two days. But, because of his schedule we would have to wait a week for repairs. From the time we called in the problem (A/C quit) until it was repaired was over two weeks. Having to cope with the heat was almost unbearable. You need to do something about your scheduling. The technician was great, you need more of them.

Earl C,

Kirby, TX
A C repair
July 21, 2025
Overall rating

Tec was an hour late with no call stating he was running behind he did call and text he was on his way, after the system ran for 4 hours it is not cooling down the house, no not happy.

Michael H,

Southfield, MI