Rheem Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
790
Average Rating
4.6/5
James was great, but Sears could do much better
I was given a 11 hour window for my technician to show up and the time changed several times from 7:25am to eventually 8:40pm. Luckily, he showed up a little after 7pm and was able to fix the problem. I tried to contact Sears, but they only had AI agents and had no live agents that could speak to me. All the AI agent could do is reschedule or cancel my appointment. I was very unimpressed and will not be doing business with Sears again.
Justin L,
Castle Rock, COJames HVAC
James was: Friendly Cooperative Knowledgeable Efficient. It was a pleasure having him come to the house.
Jay T,
Littleton, COCool again
Erek, and Mekhi (trainee) provided great service was, diagnosed the problem with our AC unit and with in 25-30 minutes it was repaired and cooling! 🧊🧊🧊
Charles W,
Mcdonough, GAAir Conditioning
The technician was polite helpful, clean did a fast diagnostic, left the ac unit running and gave us tips to maintain it in good condition. Great job.
Miguel G,
Chicago, ILGreat Service
James was courteous and knowledgeable. He did a great job.
Alex H,
Castle Rock, COGreat guy.
Analyzed and fixed the problem. Felt like he went above and beyond.
Kiran K,
Parkland, FLHVAC
Collin did a great job diagnosing our HVAC issue. Unfortunately, Choice Home Warranty denied our claim claiming that it is not normal "wear and tear"
Chris E,
Whitesboro, TXAC not working
Our tech was great! He reached out immediately along with resolving the issue.
Cj S,
Croton, OHVery professional and know's his stuff!!!
David came in, saw what needed to be done, and got it done. A couple of days prior to David's service call, we had another gentleman sent by Sears and he just did not care to try and take the time to solve the problem. David took the time to listen to what the problem was, and after patiently listening the problem was solved in no time. Thank you so much David.
Willie C,
Chicago, ILGood job
Good Job but it took 3 visits to finish the diagnosis of the AC and complete repair.
Donna S,
Hamilton, GA