Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Review of repair for GE Profile gas stove
August 21, 2023
Overall rating

Donald arrived when he said he would. He worked on it for some time. Ultimately said it would take an additional person to lift the top to get to two sensors. Said he can't get one sensor. So, I declined any further service or repair. Disappointing but not Donald's fault - GE provides a bad product - it is 11 years old!

David B,

Carmel, IN
His service was fine but the problem is not fixed.
August 21, 2023
Overall rating

You need to send him back to fix the problem. The machine still cuts itself off when I try to start it.

Sherrill E,

Arcadia, LA
Refrigerator Repair
August 21, 2023
Overall rating

He was knowledgeable and efficient. I wish that he had taken the boxes and disposed of parts since I will need to take them to the dump which they may or may not accept.

Elizabeth W,

Sims, NC
GE refrigerator
August 21, 2023
Overall rating

Garret and Tyrese came and checked the refrigerator and said that I needed to replace the filter so again ice and water still not working . So I will purchase a new water filter and see if it fix the issue .

Carolyn S,

Stafford, VA
Range Service
August 21, 2023
Overall rating

Kept us informed on his arrival time. Completed repair in a timely and efficient manner.

Melissa G,

Swanzey, NH
Sear Service
August 20, 2023
Overall rating

Why is the time window 8:AM-5:PM? Not too many years ago, customers were given the option of 8:AM-12:PM or 1:PM-5:PM. It is very hard to block out an entire day, but it is a lot easier to block out half a day. It would seem to me that if you truly are interested in customer SERVICE, you would do this.

Kanawha,

Henrico, VA
Dishwasher repair
August 20, 2023
Overall rating

My dishwasher has a leak and each visit makes it leak less but it still leaks. It runs louder now but it cleans dishes. I love my Maytag and have made my own work around so I can use it without the leak ruining my floor.

Kathryn,

Napoleon, OH
Mathew
August 20, 2023
Overall rating

He got the job done and was good to reach out to supervisor when needing help. Cleaned up and was friendly

Deborah H,

Folsom, CA
Service
August 20, 2023
Overall rating

Very professional and knowledgeable. Knew exactly what to do.

Sam,

Upr Marlboro, MD
Bad Scheduling
August 19, 2023
Overall rating

Very nice guy, l don't like your services time schedule this was my second appointment l had too long for both appointment

Brenda H,

Las Vegas, NV