Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
Annual Check-Up of Applicances
Roberto was certainly courteous and thorough in checking our appliances, for which we have kep up the warranties since we purchaed them in 2006. He instructed us on how we can keep them in good running condition until the next check-up. I can recommend him without hesitation. My only concern is that the system has changed, so that now instead of being provided a 4-hour window when the technician might arrive, we are now told the technician may arrive anything from 8am to 5 pm. SInce we are a working household, such a large time frame is not very useful for us in planning our day efficiently. Can this system return to to former procedure of am or pm? Only being contacted by computer generated messages is not very reassuring.
John G,
New Orleans, LAFriendly Customer Service
Jaylin was very Professional and on time. Services were followed up with ge and the claim was being processed in a timely manner.
Sadie P,
Yemassee, SCWasher is fixed!
Very knowledgeable and professional. Did the job quickly and was communicative with us through the process.
Natalia G,
Miami, FLVery efficient
He was very efficient, he was able to find the problem quality.
Livier C,
Tracy, CAHome Dryer Service
Over the past 3 months my home dryer was out of services. My family had to endure several trips to the laundry mat facility. Within that 3 month period there was several Sears technicians appointments first with technician Patrick which services was unaccepted not completed at all. Patrick service time was less than 5 mins completed. It wasn't until the 3th and 4th service appointment which was completed by Jamil A. Jamil took his time and effectivity thoroughly completed servicing my dryer. Jamil services was great I appreciate his time and effect. Due to Jamil wonderful services performed my dryer has been working. Thank You Jamil A
Beretha S,
Chicago, ILAHS
He was in and out quickly and resolved our issue
Blakepaula D,
Peyton, CORefrig Diag
Robenson was helpful with diagnosis and make recommendations on what to buy.
Susan K,
Norwalk, CTIce maker repair
Came in on time and got job done
Jackie T,
Pinson, ALtitle
Kory has provided good service and advice during his assessment.
Christopher R,
Aurora, COTechnician
Still examining work. So far we've not used all cycles on the washer. Eric was thorough and vey patient and a pleasant person.
Pearlie B,
Crestwood, IL