Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.9K


Average Rating

4.8/5

Hope it is fixed
August 18, 2023
Overall rating

He fixed it the first time and it broke again in 24 hours. Believes it is fixed this time.

Susan C,

N Richlnd Hls, TX
Service Repair
August 18, 2023
Overall rating

He was nice,freindy, and helpful. Didn't find anything wrong. Suggested I call a plumber.

Helen M,

Houston, TX
Dryer machine
August 18, 2023
Overall rating

The service was really good the worker came on time

Raiza A,

Meriden, CT
Problem found not fixed
August 18, 2023
Overall rating

The heater in my dryer it seems cuts out before the cycle completes. They thought that it was because the dishwasher starts with cold water. All start with regular temp water. My water is not very cold. I require a dishwasher that works as they all do. .

C A Susheel B,

Sacramento, CA
Great Info
August 18, 2023
Overall rating

The service tech was really helpful, and answered all of questions. Thank you!

Sandra R,

Mcallen, TX
SEARS LET US DOWN
August 18, 2023
Overall rating

Rick is a great tech. But he was here last week and it did not solve the problem. AND YOU CANNOT GET TO ANYONE TO HAVE THE TECH COME BACK. WE WAITED A WHOLE WEEK OF LOSING FOOD BECAUSE NOONE IN CUSTOMER SERVICE CAN DO THEIR JOB

Donna H,

Kissimmee, FL
Microwave Repair
August 18, 2023
Overall rating

Paul, replaced the parts, but I feel the repair was not complete. The front control panel is not firmly attached to the microwave and is lose. the digital clock or time display are not readable after the repair. I did find some broken plastic parts were found on the floor after the first repair attemp on 8/7, Paul did not think they are part of the control panel. We are not satisfied with the repair, and feel the lose panel and digital display should be corrected.

Mike H,

Ocean City, MD
Fridge now has vibrations
August 18, 2023
Overall rating

Please send Wayne back asap. There is a loud vibration coming from the fridge which is very annoying. Otherwise he was GREAT to deal with!

Vickie C,

Bethlehem, PA
Kenmore Fridge
August 18, 2023
Overall rating

Overall my experience was good. However he just told me the cost of the repair and I had to ask what needed to be repaired..

Enid G,

Bronx, NY
Scott lampron
August 18, 2023
Overall rating

Very polite new what had to be done, very helpful

Scott L,

N Weymouth, MA
Appliance Repair & Home Repair Services Reviews