Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
I'll fix this one way or another
Steven diagnosed, repaired, re-diagnosed and finally got the root of the problem. End result was a fixed washer but it took an extensive amount of time! Steve did what he could and is not to blame for the extremely poor customer service of A&E overall. Their automated system is antiquated and cumbersome! Not having the ability to talk to a person when it doesn't work is a must. When the 800 number refers you to the website….and the website refers you to the 800 number with no resolution I about gave up altogether!
Audrey,
Phoenix, AZWasher
Hopefully he found the problem, water leaks are not fun.
Sandra W,
Odessa, TXSears service?
The young man was ok. Your company is worthless. An appointment was set for 9/22. We sat home all day, the serviceman called about noon an said that he was coming, never showed up. Then after 5:00 PM we received a text stating that the appointment had been rescheduled to 9/26. This serviceman finally called at 3:46 pm and showed up at about 4:20. He stayed 15 minutes and told me it was the filter. Took his service call fee and left. Not even a receipt.
Ed K,
Tyler, TXOven repair
Jesus was within the scheduled time frame and resolved the problem.
Gary J,
Manhattan Bch, CADid his best
The part for the LG Oven did not fit my stove. So, I had to clean the old part myself and it worked. All the technician did was take the part apart and put it back together. I did the hard work to clean the part
Wilma D,
Waldorf, MDRefrigerator check
Ok he curtious prompt and was fast to check the refrigerator
Deena K,
Lake Worth, FLWaiting all day
Tech was very good overall. However, I do not like the "8 to 5" time scheduling arrangement.
Harmin L,
Framingham, MAGood work
They came fast but they still aren't done fixing it.
Alma A,
Bay City, TXDishwasher
Professional, courteous and knowledgeable . He was very informative and presented us with helpful advice.
Donnie J,
Elberton, GAFridg repaur
He was great - quick - made absolutely sure I was satisfied with the work
Lorene M,
Chicago area