Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.9K
Average Rating
4.8/5
technician
0scar was courteous and respectful at all times, also answered my questions.
Carol K,
Elgin, ILMs
Thank you for your service fast and corrected the problem and was very nice and let me Know what was happening
Michelle Mcmanus,
Cleburne, TXCourteous Tech
Worked on fridge. Completed work, asked for signature and excused himself.
Mary G,
Ceres, CAGood But Issue with Parts
While the service that was performed got the burner working properly again, the part that had been shipped to my address was the wrong part. Fortunately, Abdul had the correct part with him.
Eric S,
Orangevale, CAFine service
Fave fair time of arrival. Good information. A bit gruff with the service.
Nora M,
Garfield Hts, OHNeed to follow through with work
Javier came and put the parts on at a respectable time but I wished he would have stuck around to see if the product worked
Customer,
Chicago, ILRepair dishwasher
I have been with the company for many years. I wish to continue with Sears if the price does lincrease too much.
Vearleast N,
Glen Burnie, MDGood service, terrible scheduling
We had an 8 hour window for the fridge inspection, but we're only given a 10 minute heads up for when he would arrive. Luckily, my fiancee had not gotten to the urgent care clinic yet when I got the call and was able to get home on time to meet him. A warning earlier than 10 minutes would have made our day a lot easier.
Darian W,
Oak Grove, MNWasher maintenance
Very helpful, he found the problem . Thank you.
David E,
Industry, MEKurtis
Kurtis was great. He actually showed up during the window of time he gave, and actually attempted to make the repair to see what was going on. He actually took the time to try to do the job. The other technicians have been terrible; didn't do anything or didn't even show up. As far as I'm concerned Kurtis is the only positive experience I've had with A&E since this repair situation started back at the beginning of August. Everything else has been terrible. Every time I called I was never able to actually speak to a human being. Kurtis - great. Everything else - absolutely terrible.
MR,
Columbus, OH