Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

167.1K

Average Rating

4.7/5

Competent but not the best customer service
October 03, 2023
Overall rating

Marshall did a great job and explained things thoroughly. He did put me to work a few times, which seemed odd. I would have preferred him to do some of the cleanup and the smell of cigarette smoke really bothered me.

TSS,

Ann Arbor, MI
owner
October 03, 2023
Overall rating

We expected the repair to be done on Thursday the 28th. it did not happen until October 2nd. Therefore, we waited three days with no repair. We were assured that the repair would be completed on the 28th..

Fred D,

Merrillville, IN
Dryer diagnostic
October 03, 2023
Overall rating

He was good, just seems like an expensive five minutes.

Linda R,

Nashville, TN
Repair
October 03, 2023
Overall rating

Fair I have had bad experience with sears before. But before sears changed they had the best. Every thing sears did before 1995 was the best place to go. Your service technician was good .

Talton G,

Beeville, TX
Excellent work but…
October 03, 2023
Overall rating

Very professional and did the job but asked to use the restroom and left a bad stink. Horrible smell.

Gilbert C,

Hollywood, FL
Stove fixed
October 03, 2023
Overall rating

Well done: Quality, Quick and knowledgeable and Customer friendly. Great job thank you. Well done: Quality, Quick and knowledgeable and Customer friendly. Great job thank you. Well done: Quality, Quick and knowledgeable and Customer friendly. Great job thank you.

Erick O,

Lewis Center, OH
Oven repair
October 03, 2023
Overall rating

He repaired it very quickly. The only problem was is that seers was very slapdash in letting me know when he was going to come and actually scheduling the meeting except the very general way, but that I don't think it's his fault.

Jean A,

Bloomfield, NJ
What title?
October 03, 2023
Overall rating

Although tecnitian fixed the issue at hand I think that for the money I paid a better job could have been done. The compactor now has noises that were not there before. Shame

Justo P,

Miami, FL
Positive experience
October 03, 2023
Overall rating

My repairman was courteous, informative, and efficient. I was his first customer and am glad of it - but did not receive a call in advance of his coming - which I was expecting - but not a significant problem. Perhaps I just missed the call.

Mariel H,

Glover, VT
Andrew T
October 02, 2023
Overall rating

Andrew was able to find the problem, fixed it, but was not personable.

Mary A,

Alhambra, CA