Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.2K
Average Rating
4.8/5
Furnace check
He examined my furnace all over, and did a very good job
Laverne H,
Chicago, ILOverall it works
The washer is now functional, but the spin dial used to select the settings on the washer don't line up anymore. Also the power and light button on the washer are no longer operational, not a hill to die on, we just have the turn the dial in order to trigger the washer on now.
Luz R,
Inglewood, CAFinally!
This was the fifth appointment we had with this issue. The first one was cancelled and rescheduled with no explanation. The second one was held and a diagnosis was given and parts ordered. The third AND the fourth one was canceled. Again, no explanation. Finally on the fifth appointment, our issue was solved. Technician himself was awesome. Your company sucks!!!!!
Michael C,
Millersville, MDmaintenance on air condition
did work in a timely manner and arrived within the schedule time.
Bertha M,
Clinton, MDSome how it was Alex who came with Philip
Not sure they say it was fixed but they never showed it me to make sure it was working I had a new blower some how they never gave me my blower part back only the broken motor
Jonathan S,
Cedarhurst, NYRepairs
Good service on our fridge. So far so good. Thank you!
Doug B,
Pikeville, KYNo good service
I could not get a hold of any one from customer services after numerous times trying there needs to be a way to get in touch with someone . The portal did not work and was very frustrating because I needed to change the contact number.
Dorothy B,
Greenville, NYRefrigerator
The technician was prompt and went right to work. However, the refrigerator still does not work. I hoped he would have stayed to see if it cooled, but he left right after finishing the repair and I cannot get past the automated line to get this taken care of. As Sears customers this is very disappointing
Rayeann S,
Necedah, WIMicrowave installation
Sears apparently quit installing microwaves, thus making my life a little more frustrating. If the company can't install, why bother with the microwave repair and service at all?
David M,
Ormond Beach, FLWasher leaking and making loud noises
The technician was very helpful when he arrived although it took service company too long to come to assess our appliance
Don R,
Clovis, CA