Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
162.3K
Average Rating
4.8/5
Still not fixed
He was nice. However, Sears home services suck. You can't speak to a person. Their chat does not get you to a person. My fridge is still not fixed. I've waited two months for somebody to show up. The first guy didn't show and reported I was not home which isn't true. I waited all day, he called me at 7pm and then reported I wasn't home. I will never use your services again.
Kim D,
Peoria, AZDryer service
He was a good man. I hope he did a good job.
A K,
Richmond, TXGreat technician
Would have liked a smaller window of time vs. 9hrs (8am to 5pm).
Nicole S,
Arlington, VAHe tried.
Josh was very polite and apologetic that he could not fix my cooktop.
Carolyn D,
Wausau, WIWasher repair
Quick repair once my part arrived he was in and out in 15 minutes
Donna K,
Freeland, PArefrigerator serviced/repair
The technician stated that I am the third client the list for repair today (17 OCT 2023) and provided an estimated time of arrival. Additionally, the technician called 15 minutes prior to arrival for the repair. The technician performed the repairs in a professional matter. Yes, I would recommend the services to my family, friends, and constituent.
Lonnie F,
Lawton, OKGreat work in timely manner. That customer know what was goi
It's important to be able to talk to someone by phone.
Jeffery S,
Pooler, GAConrad
Conrad was very knowledgeable and friendly. He did a good job. It was not on him that it took 2 weeks for a service call and then another week to get the parts to fix it. Your appliance repair company however, leaves a lot to be desired. Everything is automated so you can't talk to a real person and get any real answers.
Diane H,
Mansfield, OHHe did the best he can - given the circumstances
He did the best he can - given the circumstances and gravity of the problem at hand.
Raymond M,
Rio Vista, CARepair of ice maker
Tech was on time, courtesy and efficient. Will call again for service
Brenda B,
Baytown, TX