Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
169.2K
Average Rating
4.7/5
Quick Fix
Andrew was late, he apologized! He didn't know my appt was 8:00-12:00. But all in all he was quick.
Betty W,
Philadelphia, PACame to fix my oven.
They did a good job, friendly. And fixed the problem.
Richard C,
Roanoke, ILService
Everything regarding service on my refrigerator is 5 star, very thorough. I was only disappointed seeing urine left all over my toilet when I let him use my restroom.
Mexine S,
Monterey Park, CARefrigerator
Mr Timothy explained patiently and clearly to us the program of home sevices
LienNhu,
Brookline, MAVincent; Refrigeration Repair
Vincent was able to find the water leak which was the result of a fractured water line (water dispenser) located in the rear of the refrigerator. He corrected the problem. Unfortunately there appeared to be water leakage onto the floor and drywall located behind the refrigerator with water damage. He informed me the line was fractured and replaced the line and connector; and internalized the connection. My concern is this is the second time within 3 years that this line has fractured. I would appreciate a call from your warranty/service department to discuss this recurrent problem.
Jonathan C,
Kailua, HIQuick fix
It was a quick fix just had to wait a bit longer than the time frame given. However, he was fast and got the job done
Susannah R,
Reedley, CAEasy to work with
David came to diagnose and repair our ice maker. He was very polite and asked permission before doing anything. He gave me our estimate before starting the work and unfortunately the price was nearly as much as a new fridge so we didn't have him perform the repair but he was courteous and understanding.
Shannon C,
Waterford, WI????? Don't know what you want.
I was not home so I do not know how the repair went my daughter in law was at the home. I just know the dishwasher is working now. I was told that the guy that was training just set at my dining room table and didn't do much. I don't know why you have this as Randy Cattrell since I called in Theresa Cattrell and Randy does not live in the house.
R C,
Nortonville, KSJames H Ellis
No introduction. No clean up So far refrigerator works great! Talking to each other in another language is not appropriate.
James E,
Galt, CAProfessional and friendly
Understands what he's doing, understand the equipment, unfortunately, is still not working
Paul S,
Taylor, AZ