Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
168.8K
Average Rating
4.7/5
Sears home repair
He came and he fixed. He was a bit late.
Genevieve O,
Wilmington, NCBottom Oven element replaced
Tech was punctual and replaced the part. I was told by the tenant, he did not turn on the oven to test the operation. She turn oven on for 30 min and it was working .
Minou H owner Dorothy Grimm PM,
Jacksonville, FLLg dryer repair
The tech was good and knowledgeable. Dryer works now but only using time drying. The normal drying cycle is not working now due to computer problems. After 4 years of ownership, I'm not happy that this expensive smart dryer is now no better than a 20 uear old dryer before computers were used. Thanks Al Gore.
Austin A,
Ventura, CAMy service guy Cam'ron was awesome.
His diagnosis of my LG washer was quick. His plan to repair the washer and explanation of the problem was awesome. Good money well spent with him.
Wilford S,
Milwaukee, WIDwight's S. review
Dwight S. was very professionally and friendly. However was not able to assist with my washer repair due to the serial number was rubbed off due to cleaning washer rim.. Dwight S. did drain basin of washer and checked filter. I asked if the serial number was located in another place on the washer he stated "no". After his departure, I called Samsung company. Who states that the serial number is also located on the back of unit. Which Dwight S. states he has worked on many of these washers and label is only in the front inside door of washer? Unfortunately, I'll probably end up purchasing a new washer, after investing the cost of fixing the drain pump. Thank you!
Carla W,
Bedford Hts, OHWashing machine
The service was great Very disappointing with the company for it took a month to fix our issue, kept changing our appointment and extended it out longer and longer. Could never get ahold of anyone to answer my questions on why they kept changing our appointment . I had to go to a laundromat for a month, very upsetting
Pat T,
Maricopa, AZOld Parts
I didn't like the fact that he left all the old parts and boxes behind at my house.
Lynn L,
Jersey City, NJTechnician
Jason took the time to look into the situation. And tried his best to take care of the problem but this problem can not be fixed.
Fay S,
Novi, MIVery nice man. Did a great job.
Very nice experience. Would recommend sears home services to my family.
Michael M,
New Whiteland, INAppliance repair
Although my appliances would cost too much to repair, Aaron was knowledgeable and professional.
Raymond O,
Jensen Beach, FL