Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

49.1K


Average Rating

4.7/5

Tyler was great
October 16, 2024
Overall rating

Sears Services leaves a lot to be desired and are too costly.

Trudy L,

Hampstead, NC
Technician
October 16, 2024
Overall rating

He was very professional, courteous and knowledgeable... Would highly recommend

Charlean A,

Decatur, GA
Dexter's Quality Work
October 16, 2024
Overall rating

My Wife and I had the pleasure of working with Dexter during a repair of our refrigerator , and we can't say enough good things about his performance. From start to finish, he demonstrated exceptional care and dedication to ensuring that our issue was resolved efficiently and thoroughly. Dexter's knowledge of the equipment was impressive. He took the time to explain the problem and the steps necessary to fix it, making sure we understood the process without overwhelming us with technical jargon. This level of communication not only reassured us but also highlighted his expertise. Throughout the repair, he exhibited a strong commitment to quality, meticulously checking every detail to ensure everything was functioning perfectly before leaving. It was clear that Dexter takes great pride in his work. Moreover, the customer service was outstanding. He was friendly, approachable, and genuinely invested in our satisfaction. We felt valued as a customer, which is often a rarity in service industries. In summary, Dexter embodies what it means to be a true professional. His combination of technical skill, dedication to quality, and exceptional customer service made our experience seamless and stress-free. We wholeheartedly recommend him for any future repair needs!

William I,

Bronx, NY
GE Refrigerator Repair
October 16, 2024
Overall rating

Technician was knowledgeable and efficient and was able to fix the problem the same day. Very pleased with his services.

John W,

Houston, TX
Service Technician
October 16, 2024
Overall rating

He was cordial and seems to be knowledgeable of the tasks.

Brenda L,

Brooklyn, NY
Refrigerator
October 16, 2024
Overall rating

Bruce was very Courteous found the problem.And corrected it Excellent service

Lillian W,

Gulfport, MS
Wayne
October 16, 2024
Overall rating

Great service and an excellent attitude in taking care and fixing my refrigerator. 👍😀

Ronald Marrone,

Pittsburg, KS
refrigerator-ice maker repair.
October 16, 2024
Overall rating

Rolla S does a great job. I'm very disappointed with Sears-same problem with ice maker, dripping water on fan, creates ice build-up. Terrible loud noise. I have to turn ice maker off for about 3 days for ice build-up to melt. This has been a problem for approx. 2 years or so. Rolla comes out and has tried different many different things, hasn't worked.

Bonnie T,

Fort Lupton, CO
Brent was outstanding
October 16, 2024
Overall rating

The only complaint I have is not with Brent. Your automated sms sent me a msg at 11:57am on Tuesday requesting I choose a visit date and time. The only date and time listed was Tuesday (the same day) so I choose it and expected the visit that day. At 4pm no one had come so I called the number and was asked by the system to choose another date, which I did. Brent then came as scheduled and completed the job without problems. The point of this being I wasted most of the day on Tuesday waiting unnecessarily due to the automated response system not responding appropriately. Thanks

Amie I,

Waleska, GA
Rubber gasket replaced on refrigerator
October 16, 2024
Overall rating

The worker was very efficient and knowledgable in replacing the gaskets on my Refrigerator.

Josephine J,

Suitland, MD