Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.6K
Average Rating
4.7/5
Refrigerator repair
Juan was great, fixed the problem and found that the refrigerator door had a couple of screws missing that wasn't found by the first tech.
Susanrubel R,
Bonita Springs, FLMr. Charles
Great communication until completion of the job. Worker was professional and efficient in the delivery of service. I'm grateful that the fridge is working properly. Thank you!
Francky C,
Medford, MAUnder Warranty
Don was great to advise me that my refrigerator was still under warranty. He was very knowledgeable and helpful.
Michele H,
Macomb, MINone
Very helpful and got me an answer right away and was fast
Lexton T,
Corpus Christi, TXGood Service
Repair done quickly after incorrect diagnosis & incorrect parts ordered. Repairman very professional. Made good suggestions about future operation. Thanks.
Jane E,
Hamer, SCFriendly and efficient service
Tech came a week early (our appointment was originally for 4/25) which was great! Fixed our problem quickly. A+ service!
Jeff W,
Colchester, CTTechnician
Very good and personable. The wrong part was sent the first time, so he reordered and fixed the problem when he returned
Bonnie G,
Montebello, CA211
Repair to Refrigerater went well and on time! We have a working ice maker!
Gerald M,
Sikeston, MOJohn has been doing a great job
We purchased a Thor frig freezer at the end of last year and after getting two in with exterior damage, they finallye shipped one that had no exterior damage. Problem was, it would not stay cold or frozen, it only "cycled" thru these causing ice to melt and food to spoil. When I contacted Thor they sent John and he ordered new parts (compressor) from thor. Problem is Thor never shipped them. Though I had a case history on file with Thor, they would not respond to my questions online nor did they return my phone calls after they promised to send me "tracking info" on the parts for the next scheduled appointment. I let John know and he was the only one that seemed to be able to make something at Thor. So he got them to send the parts and give me a tracking number. However, Thor sent the wrong parts so John had to reorder and we are waiting on that tracking information now. So John has done a great job as he is the only one making stuff happen. I just wish I could say the same thing about Thor. He is also a cheerful, pleansant professional technician which is always a plus when you are in the service industry.
Dale B,
Fredericksburg, TXSears Home Service Technician
Nate was pleasant, courteous and answered all of my questions. I was satisfied with his diagnostic assessment.
Lucinda S,
Cleveland, OH