Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Excellent service!
April 20, 2026
Overall rating

Joseph showed up as promised and did an excellent job not only fixing the issue but as well explaining preventive measures we need to take to keep our unit going longer and better. Thank you and keep up the great work!

Necmi B,

Storrs, CT
Rich Is the Best!
April 20, 2026
Overall rating

Richard is a professional technician that knows what he is doing. He knew exactly what was wrong with my ice maker in my fridge. He ordered the correct part and installed it. Everything works great. Thank you for doing a great job!

Carlette H,

East Stroudsburg, PA
Refrigerator Door Handle
April 20, 2026
Overall rating

The replacement part was too expensive, but Scott was very helpful and courteous.

Louise M,

Dallas, TX
Fridge/freezer
April 20, 2026
Overall rating

Drew did and excellent job. Thank you, Drew. Great technician.

David E,

Sioux Falls, SD
Ice maker not making ixe.
April 20, 2026
Overall rating

Technician diagnosed the problem, the water feed to the ice maker was clogged by ice. Cleared it with a hair drier and turned down the freezer setting (higher temp) so it wouldn't refreeze. Working great now.

Sally L,

Bethany Beach, DE
The case of Lemon or not.
April 20, 2026
Overall rating

My experience with the Technician was excellent. I hope that the issue with my Refrigerator is resolved once and for all after 5/5 visits by 5 Technicians.

Gwendolyn S,

Tampa, FL
Refrigerator service
April 20, 2026
Overall rating

Nate was great, knowledgeable and trustworthy. I can trust him if I need a repair again.

Jose C,

Colorado Springs, CO
Refrigerator repair
April 20, 2026
Overall rating

Great kept us informed on his arrival time. Professional and helpful.

Judy H,

Jacksonville Beach, FL
Refrigerator repair
April 20, 2026
Overall rating

He was friendly and got right to work. He had it repaired in no time.

Jane K,

Benton Harbor, MI
Wonderful!
April 20, 2026
Overall rating

Sears/Steven kept me updated on his arrival and time and followed that with a phone call that he was on his way. Fixed the problem immediately. I will definitely use Sears again if Steven exemplifies their repairmen. Very polite and helpful too! Thank you!!!!

Robyn U,

Lake Havasu City, AZ