Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

5
June 04, 2025
Overall rating

This guy was very good. Hopefully he has the problem fixed.

Ann T,

Amarillo, TX
Kind and courteous!
June 04, 2025
Overall rating

I have been having this refrigerator worked on for more than 15 years and it's still going.

Lisa S,

Gary, IN
Repair refrigerator
June 04, 2025
Overall rating

Steven was very friendly and professional. Fixed quickly...... stop this nonsense

Linda L,

Toney, AL
Keeping appointments & Get a phone number with a human being
June 04, 2025
Overall rating

I had my (first) appointment at the beginning of May. Parts arrived three days later. Sat around the house (8 to 5). No one showed up. Had to reschedule. (second) appointment. Sat around the house (8 to 5). No one showed up. Had to reschedule. (third) appointment. Sat around the house (8 to 5). No one showed up. Had to reschedule. (fourth) appointment. The technician finally showed up. to do the repair. Brian did exceptional work and took time with me asking questions. Very professional. Need more professionals in this world like Brian. Problem with having to reschedule constantly before a technician finally showed up. Four reschedules and a month's waiting for repair work is poor service.

John G,

Wichita, KS
Refrigerator Repair
June 04, 2025
Overall rating

I had my refrigerator repaired today and couldn't be happier with the service provided. The technician was not only incredibly knowledgeable and efficient, but also very polite and respectful throughout the entire visit. He arrived on time, quickly diagnosed the issue, and had it fixed in no time. It's refreshing to receive such professional and courteous service these days. Highly recommend to anyone in need of appliance repair!

Diedre L,

Yuma, AZ
Home Warranty repairs
June 04, 2025
Overall rating

Juan is excellent!!! Sears needs better customer service/support. Real people instead of AI bots. So far I do not recommend Sears Home Warranty

Debby B,

Kerrville, TX
Harel did a great job
June 04, 2025
Overall rating

It is inexcusable to wait two weeks for the part to arrive.

Pearl B,

Woodmere, NY
Refrig repair
June 04, 2025
Overall rating

Steven was prompt and courteous, in and out in no time.

Terence C,

Philadelphia, PA
He was very nice and informative, and fix the problem.
June 04, 2025
Overall rating

Very good. Pleased with the service. He explained what was going on with the icemaker.

Alice R,

Goldsboro, NC
Exceptional service
June 04, 2025
Overall rating

Your technician was knowledgeable and extremely aware he performed the service both the troubleshooting on the first trip and the repair of the broken part in a very efficient manner he verified and checked before he left highly recommend your service and your technician

Gary W,

Harviell, MO