Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

57.6K


Average Rating

4.7/5

Great ice maker repair
April 21, 2026
Overall rating

Kevin was polite and respectful. He got my ice maker repaired in record time. Nice friendly guy.

Marilyn A,

Southfield, MI
Professional & Thorough
April 21, 2026
Overall rating

The technician arrived as scheduled and completed the job efficiently. She diagnosed and explained the issue clearly.

Stephanie S,

Dorchester Center, MA
Customer
April 21, 2026
Overall rating

Damien was very honest with the refrigerator repair. Would recommend him anytime

Barbara Y,

Bourbonnais, IL
Technician was great, technology not so much
April 21, 2026
Overall rating

David was great. Came in and diagnosed the issue right away. While the cost of the repair was really high ($391, to clean out a blocked drain hose and steam some ice build up) at least I didn't have to buy a new fridge. What wasn't great was the obnoxious amount of phone calls and texts from the AI with irrelevant updates. I got 12 calls, many of which hung up when I answered. And texts that didn't really give me any meaningful updates.

Vincent H,

Glendale, WI
Appliance repaor
April 21, 2026
Overall rating

Great experience and service! Awesome personality and made the repair. Highly recommend Sears Home Service!

George N,

Hebron, MD
Homeowner
April 21, 2026
Overall rating

John was very friendly and professional as he has been in the past. Very happy with Sears Home Services

Peggy A,

Harrisburg, PA
Whirlpool refrigerator
April 21, 2026
Overall rating

Excellent job he even cleaned the parts when he put him back

Donald B,

Penhook, VA
Outstanding!
April 21, 2026
Overall rating

Excellent repair. Chris was polite, efficient and obviously very experienced. It was a complex refrigerator repair with more than one thing wrong, but he figured it all out. It's running better than ever I highly recommend him!

Betsy W,

Ocala, FL
Fridge back on track
April 21, 2026
Overall rating

Well it was wait having first look see appt then order the products to fix the fridge and get appt to get it fixed. No points against Rancarlos, it just took a lot of wait time. When Rancarlos was here and working he was a great guy and technician, patient and friendly.

Carla B,

Ojai, CA
Service repair man
April 20, 2026
Overall rating

Very knowledgeable of what he was doing, and he let me know what he was doing

Louise G,

Maysville, KY