Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Review
Tech was here today, installed new parts as required. What do I do if refrigerator doesn't reset to proper operating temperature? As tech said it will take 24 hours before unit will be usable?
Bart N,
West Caldwell, NJGreat service
Brandon was punctual and pleasant. He took care of the issue within a reasonable timeframe.
Shalonda B,
Petal, MSAwesome tech
Justen is the best fridge repair tech I have ever met. Very professional & friendly. Explained everything in detail.
Johnson T,
Springfield, MORefrigerator Repair
Chad was professional and on time. Good communication throughout the day to share his arrival time.
Tim H,
Au Gres, MIFast, responsive Service
I appreciate the service provided by the technician, but dealing with the AI that runs the scheduling operation was a nightmare. I think you ought to get back to real customer service associates.
Paul H,
Richmond, KYExtremely Appreciative
Rick was absolutely amazing. Extremely happy we got paired with such an amazing tech. Can not thank him enough.
Janine W,
Perris, CAService By Ruben
June 7, 2025 The services by Sears Home Services was unprofessional and terrible. I am not talking about the technician, I am talking about the scheduling of repair. My scheduled appointed was changed 7 times over a period of almost a month. This is not the fault of the technician, it is how the company operates. It was a horrible experience as a customer. I would never use nor recommend Sears Home Services. It was very difficult to try speaking to a live person rather than a virtual assistant.
Arturo C,
Bonita, CAWonderful person
Kevin's work is impeccable. Very nice and he takes the time to explain what he's doing or what may be wrong with your appliance. Wish there were more techs like him.
Sheila W,
Rochester, NYNice person
Very knowledgeable
Umesh D,
Stroudsburg, PAReview of provided service
Isaac was professional courteous and friendly. He knew what needed to be done, checked the previous notes and checked everything thoroughly. He replaced the part that was ordered and now my refrigerator is working great. Great job. Thanks
Debra D,
Glendale, AZ