Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent service
Michael was helpful and knowledgeable. He kept me informed, advocated on my behalf, did quick work, and cleaned up after himself. I very much appreciate his service
Carolyn T,
Portage, WITechnician was fine options were NOT
2 1/2 Weeks wait for repair after a weeks wait for service call....getting a new fridge, warranty service is worthless.
Merlin K,
Westminster, COService for Refrigerator
I was kept informed about arrival time. Rob was pleasant, polite and tested everything, confirming no major problem was brewing and setting my mind at ease. He also fixed the inside light, which has been out for a long time.
Nan S,
Florence, MARefrigerator diagnostics
Ed did a thorough job diagnosing the refrigerator while explaining what he was doing. I had already melted the ice accumulation around the condenser and the fan which had caused the original Er Ed error. Ed checked out the refrigerator at the control panel and determined the only issue was the need for some additional refrigerant. At this point we only have to wait a few hours for ice.
James J,
Windsor Locks, CTGreat service
I had the pleasure of Joseph being my repair guy, He was prompt friendly and got busy right away fixing my fridge. I would highly recommend Sears home service and Joseph.
Belinda M,
Massillon, OHMartin was great
Our technician, Martin, was able to help us over the phone although their service orders had a wrong address that I wasn't able to correct all day. I wasn't able to speak to a human until the service tech discovered the address wasn't correct. Excellent rating for Martin, the tech and very poor for communication thru the app.
Larry W,
Inez, TXFridge repair
Scheduling an appointment was a nightmare but the repair itself was excellent.
Lynn P,
Sandy Hook, CTFollow the Technician's Instructions
As long as I follow his instructions and leave the power off for two days, the problem should correct itself.
Judith I,
Atlanta, GAFixed my refrigerator.
Courteous knowledgeable and on time. Did a great job.
Teresa W,
Chetopa, KSRefrigerator Service
There was ice buildup in the top freezer compartment of our Whirlpool Refrigerator. There was also unusual condensation in the refrigerator compartment. The Sears Home Services technician Minh did an excellent job in solving the problem by de-icing and cleaning the drain hose. He arrived within the designated time range, was polite and explained what he had done. Very satisfied!
Stanley S,
Topeka, KS