Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Kevin's review
June 11, 2025
Overall rating

I was so pleased with the services provided by Sears Jome services. Kevin was very knowledgeable and fixed our repair in a jiffy. He was very professional and extremely pleasant, such a valuable employee for you!

Lucila R,

Commerce Township, MI
Janet, home owner
June 10, 2025
Overall rating

He was awesome. Very helpful and courteous. I Rate him a 5.

Janet M,

Vinita, OK
He did a good job
June 10, 2025
Overall rating

Excellent work. He was very professional and courteous. He explained everything and had patience.

Maria R,

Citrus Hts, CA
Ice maker magician!
June 10, 2025
Overall rating

Thank you for fixing our ice maker after others couldn't!! Third repair man's the charm!!

Kimberly M,

Honolulu, HI
Excellent Service!!
June 10, 2025
Overall rating

Gary is knowledgable, works quickly and efficiently and he's very personable!!

Joyce P,

Kennard, TX
Appreciate trying to help given circumstances
June 10, 2025
Overall rating

I appreciate Clifford for trying to help as much as he could. He came by even though he had to reschedule my appointment to help see if he could resolve and assist with next steps. He was very professional and kind, unfortunately Sears did not have the right tools for him to fix my issue (he is new and waiting on them) but he also uncovered another issue.

Kira B,

Mount Pleasant, SC
Emmanuel was great.
June 10, 2025
Overall rating

A very nice guy who is also smart and effective. The problem took a good bit of diagnosing and a couple return visits but Emmanuel was thorough and figured things out. Always super polite and very good at communicating exactly what was wrong, I really appreciated Emmanuel!

Michael R,

Naples, FL
Excellent work
June 10, 2025
Overall rating

Once again, I found Sears appliance repair to be professional, respectful and knowledgeable. He completed the job quickly without any issues. I gladly recommend this excellent technician.

Cynthia K,

Newport News, VA
I was very impressed with Rennie
June 10, 2025
Overall rating

The work by Rennie was very good however your service answering machine is very bad. I needed help fast for a frig water leak sending water all over my kitchen. I put down paper towels until it got out of hand, so I went to bath towels.. Here's the problem I'm a disabled Vet and cannot bend over very well because I lose my balance and fall, the problem with that is I can't get up by myself I need someone to to to pick me up. So I told your system that I had an emergency so what did your system say "Hang up and dial 911". God did that ever upset me. You need your answering service ask if you have an emergency and then diced if you can help right away or tell you contact another service. I have no use for your answering system and will not use your service again until you fix the problem.

Robert L,

Piqua, OH
Refrigerator technician.
June 10, 2025
Overall rating

Very experienced, a very polite, nice, very good guy. If I Renee, I refrigerator workout again, it will be him.

Randy N,

Las Cruces, NM