Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great service
June 13, 2025
Overall rating

Casey was a real professional. He arrived at the scheduled time and made some maintenance recommendations for my refrigerator. I wouldn't hesitate to use Casey again for any future problem or recommend him to anyone.

Barry B,

Woodland Park, CO
Excellent Job!
June 12, 2025
Overall rating

Christopher was very helpful, professional, and transparent! He answered all of my questions thoroughly. I would recommend him to anyone that needs service.

Emily L,

Claremont, CA
Great!
June 12, 2025
Overall rating

He was kind, knowledgeable, professional and quick to resolve the problem. Thank you God bless you, Enrique

Linda T,

Fontana, CA
Sears Home Services review
June 12, 2025
Overall rating

Archie arrived to look at my icemaker after 3 days of appointments that were no shows.Thursday, Friday and Tuesday.After screaming at anyone that I could he was here on Wednesday. I explained my problem, he adjusted the ice tripper and it made about 3 times overnight, Today, maybe 2 times in all. It is still not working as it should be, but I will wait until the weekend is over to give it a fair chance of working correctly before I call for a follow-up. He had to stay here over an hour trying to get my approvable for my coverage that I have for several years. Such terrible service trying to talk to a human being, AI is not helping either.

Marla S,

Houston, TX
Barry. Is very knowledgeable and professional
June 12, 2025
Overall rating

The service could be better when scheduling an appointment.

Pauline A,

Middletown, DE
Committed
June 12, 2025
Overall rating

Orientation, was professional and appeared to be well versed in his trade. Came in asked the status/situation. Made some calls and confirmed the job. Preformed the repair in a orderly fashion.

Jesse D,

Florissant, MO
Refrigerator
June 12, 2025
Overall rating

Thomas was very helpful and knowledgeable

Chris G,

Georgetown, SC
Alvin
June 12, 2025
Overall rating

Prompt, courteous and knowledgeable. Although the ice maker could not be fixed, he tried every way possible.

Robert G,

Moraga, CA
Enrique, the top notch, technician,
June 12, 2025
Overall rating

he diagnosed my problem and ordered the part quickly and returned to install them in a timely manor.

Michael S,

Lakewood, CA
Service and repair
June 12, 2025
Overall rating

Cal was very helpful. For some reason may address wasn't on his list until 3pm. He was patient and willing to get the job done so I didn't have to wait any longer.

Michelle F,

Hudson, WI