Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Refrigeration technician
Richard was experienced and thorough. He showed a positive attitude concerning the work required.
Bernadette B,
Princess Anne, MDRefrigerator Repair
The technician, Neil, was very cordial and capable of handling the repair. He was professional and explained what he did to fix the problem.
James R,
Vero Beach, FLRefrigerator repair
Norman was very professional and just a nice guy. He gave me the estimate and timeline and we ended just buying a new refrigerator but brought the home repair service.
Bridgette M,
Waialua, HIRefrigerator
Pablo was efficient clean, didn't leave a mess
Dana M,
Clovis, CALoved my tech…..
……..and hated your website and your customer service. The AI sucks. My ability to find out what was going on was impossible. Scheduling the actual repair was ridiculous and waiting all day to find out my appointment had been cancelled was maddening. The tech was excellent both times he was here.
Duane D,
Orange, CTTerence
Terence was excellent. Very professional. He explained everything that was wrong and everything he was doing to fix the issue.
Margaret L,
Myrtle Beach, SCFreezer repair
Cliff did a fine job. He explained in detail what the problem was and how he was going to solve it. He was neat and orderly and went about his job in a professional manner. I'm glad he was my technician.
Kenneth O,
Cross, SCRefigerator Review
Technician respectful and courteous. Answered questions and cleaned up after repair. A professional
Pearl D,
Suffolk, VAReview
He was amazingly professional and courteous! You need more like him. However, your AI service stinks! I was already rescheduled twice, and it wanted to reschedule again. I am 82 years old and you kept wanting to push me back in line. My original call was May 14th and I didn't get service until June 12th - it was a water problem. Need more humans on customer services.
Judy W,
Milford, DEAmazing service
I had the pleasure to meet with Edward. He is a high level professional and knowledgeable. He got my stuff fixed and gave his recommendation to maintain it, thanks Sears Home Service.
Usama A,
Staten Island, NY