Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Perfect
June 16, 2025
Overall rating

Called ahead showed on time and preformed work quickly

Samuel L,

Myrtle Beach, SC
Don Feedback
June 16, 2025
Overall rating

Excellent experience with Don. Very knowledgeable and cordial. Repaired refrigerator quickly.

Glenn,

Sterling Heights, MI
Refrigerator
June 16, 2025
Overall rating

He was very helpful and I appreciated the time he took to explain things.

Susan I,

Old Lyme, CT
Re-repair
June 16, 2025
Overall rating

Orett was able to locate the ice maker waterline issue and replaced a section of tubing, and testing this new section multiple times. Great job

David W,

Coral Springs, FL
Service experience
June 16, 2025
Overall rating

Your consumer interface is the worst. No possibility of speaking to a live human. A scheduled technician (Nelson C.) never came to the house, never called but said no one was home. Very unprofessional. Garth however was professional and knowlegeable

Richard S,

Pembroke Pines, FL
Excellent service !
June 16, 2025
Overall rating

Great technician...he knew the problem immediately and it was repaired within the hour he arrived.

James G,

Westphalia, IN
Absolute Professional
June 15, 2025
Overall rating

Thanks to Desmond for his work, his knowledge, and his advice. A 2 year old High-End fridge should not act up. Desmond took photos of the areas of issue, gave us Sound advice for the future (because it Will happen again in a couple of years). Glad Sears is still here and sending such competent staff. ADS

Albert S,

Discovery Bay, CA
Jaime
June 14, 2025
Overall rating

Jaime did a great job in diagnosing and installing the needed part to repair my freezer which was producing large rocks of ice that formed into glaciers. As of today regular ice cubes have formed and fell into the ice pan with no rocks of ice or glaciers to be seen. I appreciate both technicians, namely Jaime and Ned that came on different days to order and install needed parts to repair my refrigerator and get it properly working. Thank you both.

John&carol H,

St Petersburg, FL
Simple, but good review
June 14, 2025
Overall rating

Good communication, impressive work and happy with the results. Would highly recommend and have him come back if for any further repairs to my fridge.

Aaron S,

Redlands, CA
Excellent refrigerator repair job
June 14, 2025
Overall rating

Very knowledgeable technician, trustworthy, easy to understand and work with

Junior L,

Pembroke Pines, FL