Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent Service Provided by Paul
Very pleased with the excellent refrigerator repair service provided by Paul today. He was polite, knowledgeable, and efficient. Highly recommend!
Rudy R,
Weirton, WVTOSHIRO THE KENMORE PATRIOT
He was great the 1st time when ordering everything This time was exceptional because where other reps blew me off and never showed He told me would take time to get me done I told him I can't go another 2 weeks already been 2 months since parts were here The problem was someone said it was all fixed so they don't set more time for this repair But he made time and did what a company should be proud of !!! Because your company needs a lot of help with human communications and less AI CRAP I WOULD GIVE HIM 10 STARS IF I COULD! Going out of his way to service me your customer! Thank you MR T
James W,
Wantagh, NYExcellent Service provider
He called to tell me what time he would be at my house and it was spot on. He was professional, well groomed and very courteous. Diagnosed and had my problem fixed in a timely manner.
Carletta N,
Camp Verde, AZGreat Job Matthew
Very professional, knowledgeable, kind and Matthew listens well. He cleans up the work space well after his work is complete and explains the equipment expectations!
Ann H,
Bremerton, WAExcellent Service from Tony
Tony kept me informed of when he would be arriving and completed the repair efficiently and professionally. Well done!!
Janet E,
Madison, WITechnician
Toshiro R was very professional and mature for a young man!!! He should become a role model For other employees and get a hefty raise!!!!
Steven W,
Freeport, NYKenmore refrigerator/freezer
Mahamoud did a great job on the repair. The AI on the Sears repair website is terrible. There wasn't an option for me to speak or chat with a live agent. Service call was dropped saying repair window had passed BEFORE the scheduled time. ðŸ˜
Daniel J,
Chicago, ILExcellent
GREAT!!! FRIENDLY, INFORMATIVE, ON TIME, PROFESSIONAL. HOPE TO GET HIM ON THE NEXT CALL!!
Clyde A,
Canton, OHExcellent - The Best
Cedric is an excellent technician. He possesses exceptional knowledge and skills. He's meticulous, thorough, and very polite. We highly recommend him.
Archer C,
Accokeek, MDExcellent and Friendly Service
Thank you so much, Jesus, for providing such expert service. I truly appreciate your time, effort, expertise knowledge, and informative feedback throughout the process. Thanks so much again!!!!
Janice G,
Los Angeles, CA