Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Replace of ice maker
As always, very polite and patient. Explains and fixes the problem. Clean and efficient. He is the BEST!!!
Clinton C,
Kapolei, HIRefrigerator stopped cooling
Mike diagnosed the problem with in about 10 minutes of his arrival. How do I next steps. Check warranty. Proceed from there. he was personal and professional. Appreciated his service call
Edgar R,
Fairfield, CARefrigerator repair
Kenneth came and diagnosed the problem. Unfortunately, it was too expensive to repair due to the age of the fridge.
Kevin L,
Riverside, ILRefrigerator service
Awesome job. Quick, great service. On time as we were promised.
Lon D,
Algonquin, ILVery quick and professional
He got in and got the job done quickly and didnt try to prolong the job he was very teaching and explained to a tee what was wrong, explained what was needed and answered questions
La'denesha K,
Albany, GAAmazing
Mr. Ismer was amazing. At one point I stated, " I'm scared " He calmly said " don't be scared it's ok. The laugh we had realizing, I accidentally disconnected the refrigerator cord.. Overall he's a God send !
Julie P,
Ridgewood, NJSolenoid replacement on new GE fridge
Scott was polite and professional. He explained everything that was happening and stayed to make sure things were working properly after the part had been replaced.
Michael S,
Cincinnati, OHGreat job
Gregory did a wonderful job was very professional and any mess that occurred he did a great job cleaning it up. He answered all my questions .I would recommend Gregory to my friends and family.
Tammy H,
Thomasville, GARefrigerator Repair Saga
Dennis was 5 Star. However, the Sears home services support staff and AI were totally ineffective in obtaining the correct parts needed to repair refrigerator. Sears repeatedly sent the wrong parts. The first service date was April 2 and last date June 18 when service was cancelled and a new refrigerator will be purchased from a different vendor than Sears.
Linda P,
Mariposa, CAGreat technician
James knew what he was doing and was very efficient and a pleasant person.
Bob B,
Lower Burrell, PA